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Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center
Duluth, GA
3,325 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,325 Reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center
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September 16, 2020
I came in early morning with no wait, I got my oil change. The customer service were excellent. Friendly and welcoming service. I really enjoy this place. change. The customer service were excellent. Friendly and welcoming service. I really enjoy this place. More
by MSAADA007
Verified CustomerEmployees Worked With
Other Employees :
Brett Coggins, Jeff Greer, Katey Sages
Helpful September 16, 2020
The service Tech was very professional, she informed me when my vehicle was ready, The Tech also gave me good recommendations above my next services for for my vehicle. when my vehicle was ready, The Tech also gave me good recommendations above my next services for for my vehicle. More
by ceasarjackson
Employees Worked With
September 15, 2020
Had a Jeep Patriot serviced and Katey Sages our service advisor was exceptional on keeping us informed through the whole process.she was very prompt to respond to all of our questions and concerns. We will advisor was exceptional on keeping us informed through the whole process.she was very prompt to respond to all of our questions and concerns. We will definitely return for any future services. Thank you Katey! More
by Dsothsavath
Employees Worked With
Katey Sages
September 14, 2020
Service department did not make me feel like a priority. I will not be returning for any service until I am compensated for my 4 hour wait for an oil change and 55 dollar overpriced air filter install. Not I will not be returning for any service until I am compensated for my 4 hour wait for an oil change and 55 dollar overpriced air filter install. Not to mention the csr told me I couldn’t pay for my service until the job was completed. This inconvenience had me late for work More
by RYLE0431
Employees Worked With
September 13, 2020
Fast and courteous service. The service tech found that there was rodent damage to the wiring harness by the fuel pump. Upon fixing that and some other issues the truck runs great. there was rodent damage to the wiring harness by the fuel pump. Upon fixing that and some other issues the truck runs great. More
by NBENWAY
Employees Worked With
September 13, 2020
Not much attention to detail. No employee wore a mask, many gathered together. Did not check tire pressure on oil change, given back three pounds light. The time before that they gave back with tire press many gathered together. Did not check tire pressure on oil change, given back three pounds light. The time before that they gave back with tire pressure light on and air filter housing loose in the engine bay. Every interaction I have with the dealership gets worse. More
by SBRam
Employees Worked With
September 13, 2020
Great service and will work with you until the issue or problem is resolved!...thank you Daryl, Darin, Matt, Aleshia, Mr. Stuart, and the service dept manager .. problem is resolved!...thank you Daryl, Darin, Matt, Aleshia, Mr. Stuart, and the service dept manager .. More
by almacamp5417
Employees Worked With
Other Employees :
Jeff Greer, Katey Sages
September 13, 2020
Fast service when I walked in very friendly answered all my questions gave me information that I needed for upcoming needs for my vehicle maintenance my questions gave me information that I needed for upcoming needs for my vehicle maintenance More
by davidnray27
Employees Worked With
September 12, 2020
When I went to have my vehicle serviced Aleshia K. in the vehicle service dept was great helping me with my vehicle. Thank You so much vehicle service dept was great helping me with my vehicle. Thank You so much More
by Nicole_Hardeman
Employees Worked With
