Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

Duluth, GA

4.2
3,325 Reviews

3,325 Reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

Sort by
September 11, 2020

Excellent Service, took us earlier than our appointment. I recommend first appointment of the day... Super clean restroom, practicing Social Distancing. Constantly Sanitizing and cleaning. More

by locknot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Gosai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleshia Kincade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to keep the place as lean as possible especially these days! Thank you so much for taking the time to recognize that, it means the world to us. Please let us know how we can help out in the future!

September 11, 2020

I am very happy with the rick hendricks i been going for 5 years. I tell everyone about there customer service. Excellent work every time More

by Shelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Otis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for being a life long member of the Hendrick family! It means the world to us Shelton!

September 11, 2020

It took over 2 hours for an oil change that I scheduled an appointment for. What was the purpose of the appointment? Everything else was ok. More

by RGeeeeezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katey Sages
Sep 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! My name is Taylor Stewart and I am the customer service director here. I would love the chance to help you resolve this issue! If you could please give me a call at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

September 05, 2020

Bobby was super helpful with everything. Answered all my questions and overall made me feel comfortable leaving my car. I got my car back and it’s driving perfectly now. More

by MARGARITA.S.VALDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kneico Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Hester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Licea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bobby is the man Margarita! Thank you so much and please don't hesitate to let us know how we can help in the future!

September 04, 2020

Pleased with the service rendered with respect to repair on my vehicle. Everyone was extremely courteous and professional. Thank you for a job well done! More

by a.craig61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Sep 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means the world to us! Thank you so much for taking the time to write this great review and welcome to the Hendrick family!

September 02, 2020

Dropped my Charger off with Katey, she was great at communicating expectations and very nice. I was going to wait around but the wifi was horrendous so I went home. Upon picking up my car, everything w More

by ginag517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Sep 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Katey is such a great person! Thank you so much for giving her the opportunity to earn your business and please let us know how we can help in the future!

September 02, 2020

Had to wait while service was trying to get parts in case I wanted to do a brake service but no one told me my car was done with the service I requested More

by albertg2.ah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Sep 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review!

September 01, 2020

Lance was nice and professional. This dealership is not the closest one to my house, but it's worth the drive! I haven't had the work completed yet---it is a minor warranty issue that I am getting fixed. More

by C L Bennett
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lance is such a caring person and he shows that everyday he comes to work! Thank you so much for taking the time to write a great review for him and welcome to the Hendrick family!

August 31, 2020

Basic oil change and also had a punctured tire fixed. Alesha was friendly and professional, and I enjoyed a piece of candy from her station while I waited. More

by BLADEDOC1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2020

Customer service skills is excellent environment and surrounding areas are clean of debris or other safety hazards good company to deal with on a daily basis I would recommend this company in the future More

by GRADYRPETTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Chapin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Gosai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aleshia Kincade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Otis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathinael Wondimu, Brett Coggins, Jeff Greer, Katey Sages
...
188
...