Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

I’d like to respect that I get when I go to as a customer they wait on me to take care of my problems so I came from another dealer bought my truck somewhere else but I didn’t like the customer service so I they wait on me to take care of my problems so I came from another dealer bought my truck somewhere else but I didn’t like the customer service so I decided to come to the moon to see her Dodson real deal and there’s pretty good More

Fantastic staff and professionalism! Lance was very professional and helpful regarding my scheduled oil & filter change! Lance was very professional and helpful regarding my scheduled oil & filter change! More

Mr Montae Williams was great when I came in that morning! !! Made me feel good about being there!!! I was told by another dealership they was booked this whole weekend. Well I looked online and I choose y'all !! Made me feel good about being there!!! I was told by another dealership they was booked this whole weekend. Well I looked online and I choose y'all because I use to live in gwinnett but I bought my car in Athens! Because now I live in Monroe the service was so great and I will continue to bring my car to y'all More

This dealership was great. Explained everything to me about my car. What I needed and when I needed it to be done. Explained everything to me about my car. What I needed and when I needed it to be done. More

Service was great. Mr. Williams was thorough and professional. He kept us informed timely through the entire service. Mr. Williams was thorough and professional. He kept us informed timely through the entire service. More

He was so nice and did try to get me out soon even though that didn’t happen. But really friendly! that didn’t happen. But really friendly! More

Great service and kept me updated along the way! Bobby and Eric were very friendly and I've always had a good experience having my Jeep serviced here. Bobby and Eric were very friendly and I've always had a good experience having my Jeep serviced here. More

Lamonte Williams is awesome , he was patient and remedied the situation regarding getting my car as soon as Ali’s is me the situation regarding getting my car as soon as Ali’s is me More

Lack of concern for the customer. My vehicle was in service for 4 days and no one called with the details of when could I pick it up. I had to call several times because the person in My vehicle was in service for 4 days and no one called with the details of when could I pick it up. I had to call several times because the person in charge was no where to be found. Once I found out the bill amount for the repairs, I agreed to it, but no one called me when could I pick it up. I decided to take my vehicle somewhere else where the problem could be solved. More

Your service advisors don’t listen. I tried to explain what was happening and what other maintenance personnel had told me, but your solution was to ignore and over-complicate the probl I tried to explain what was happening and what other maintenance personnel had told me, but your solution was to ignore and over-complicate the problem. Your estimate was $1200 for what I had repaired at a tire chain for $100! More