Rivard Buick GMC

Good customer care. They are friendly and do good work. They are there to please the customer. The customer waiting room is comfortable and clean. I have bought 2 cars t They are friendly and do good work. They are there to please the customer. The customer waiting room is comfortable and clean. I have bought 2 cars there and have always been treated nice. More

Great service Got my car at Buick and service was great and fast Everything was very clear they got my car ready in short time! Was very pleasure with the car Got my car at Buick and service was great and fast Everything was very clear they got my car ready in short time! Was very pleasure with the car More

Easy professional Salesman was knowledgeable and patient with me during this whole process. HE accomadated my family during the time the paperwork was being processed. Salesman was knowledgeable and patient with me during this whole process. HE accomadated my family during the time the paperwork was being processed. Great experience. More

Outstanding review Eric and Phil Roberts did an outstanding job of working with us on the trade in and out new truck. We have been customers since 1995, and have always Eric and Phil Roberts did an outstanding job of working with us on the trade in and out new truck. We have been customers since 1995, and have always had outstanding results. More

Great personable service! I have been going to this service center since I bought my Acadia in 2011. All the same friendly people greet me. They have a great, consistent staf I have been going to this service center since I bought my Acadia in 2011. All the same friendly people greet me. They have a great, consistent staff! More

Easy Endeavor It is always easy dealing with Dan English. He listens to you and does not try to think ahead of you as you explain the issues you are experiencing. It is always easy dealing with Dan English. He listens to you and does not try to think ahead of you as you explain the issues you are experiencing. The technicians solved the problem with one visit once the needed parts were available. More

Aftermarket addition We had aftermarket mirrors put on our truck. It was a bit tricky but these guys handled it a whole lot better than I would have. Carlos kept us inform We had aftermarket mirrors put on our truck. It was a bit tricky but these guys handled it a whole lot better than I would have. Carlos kept us informed and up to date every step of the way. We couldn’t be happier when it comes to this dealership. You hear such horror stories about dealerships, but not this one, they have always been upfront, honest and personable from sales to service. More

Questioning Trustworthiness This is my first interaction with this dealership and my experience has been stressful and extremely upsetting. I have paid for a repair that was ass This is my first interaction with this dealership and my experience has been stressful and extremely upsetting. I have paid for a repair that was assured to fix my problem only to learn later that the mechanic fixed something unrelated to the problem I described (I said the car fluttered when accelerating; he fixed something causing a clicking sound). I am now attempting to get those funds (over $800) credited towards the needed repair, which would make this dealership truly trustworthy to me. I have been told that the funds will be attributed to the new repair but this ordeal is dragging on and starting to make me feel as if I'm being taken advantage of. The customer service person has been friendly and respectful but a little unresponsive at times. Overall, I think she's trying to work this out. That being said, I really want to rate them higher--they were kind and they worked me into a same day appointment. I really want to find a reliable and trustworthy place for car maintenance. I'm just so uncomfortable and frustrated with this experience that I may always question their trustworthiness. More

2 1/2 hrs for oil change is a bit much I called and scheduled oil change and tire rotation for 10:00 AM. Arrived at 9:40 AM. Left dealership at 12:40 PM. I guess just 'cause it's free doesn I called and scheduled oil change and tire rotation for 10:00 AM. Arrived at 9:40 AM. Left dealership at 12:40 PM. I guess just 'cause it's free doesn't mean it's quick! Would have been OL with a heads up about being over booked, but nothing was said. Thank god I'm retired and wasn't in a hurry More

The best service in the business. If you are looking for quality service in the Tampa Bay Area. Then Revard Buick is the place to go. I have lived in the area all my life. Went to othe If you are looking for quality service in the Tampa Bay Area. Then Revard Buick is the place to go. I have lived in the area all my life. Went to other dealers and felt like just another customer. But, here I fell like theyreally care about you and that your getting the best service you can. I have been going here for over 10 years and have seen the same employees for that amount of time. That says something about the company. Look forward in the next few years buying another truck from here as well. Give them a try and you won’t be sorry. More