Rivera Toyota of Mt. Kisco

Rivera Toyota provided great service, my service writer also took care of my needs satisfactorily. also took care of my needs satisfactorily. More

Rivera Toyota, especially Gerson Rivera, made the task of purchasing a vehicle easy and pleasant. It's a daunting process when you haven't purchased a car in 16 years, so much to learn. With his patience a purchasing a vehicle easy and pleasant. It's a daunting process when you haven't purchased a car in 16 years, so much to learn. With his patience and knowledge Gerson explained, more than once, all we needed to know about the car and how to work the electronics. Rivera Toyota is lucky to have such a professional young man on their staff. Job well done. More

We’ve used them many times in the past but this time was terrible. Sloppy and inaccurate paperwork—a bill we had to ask for repeatedly, and when we finally got it, it had the wrong price; a warranty made ou terrible. Sloppy and inaccurate paperwork—a bill we had to ask for repeatedly, and when we finally got it, it had the wrong price; a warranty made out to the wrong car; follow-up paperwork that had nothing to do with our purchase. We were kept waiting over an hour to make the purchase even though we had an appointment. And a week after our purchase, our 2020 Corolla hybrid has a bad tire we need to replace. We made an appointment with Service to replace the tire—and they just emailed us with the wrong date. More

Rivera Toyota made it very easy. Valet checked me in from the driveway. Beth made me feel welcome and I even got to see my salesperson, Joe, there! Valet checked me in from the driveway. Beth made me feel welcome and I even got to see my salesperson, Joe, there! More

Very good and professional. Courteous. Prompt. Waiting area needs improvement. Appointment response and waiting time estimate and completion time all good. Courteous. Prompt. Waiting area needs improvement. Appointment response and waiting time estimate and completion time all good. More

Great location, easy making appointments, provides excellent service. Very friendly staff. Would recommend to anyone. excellent service. Very friendly staff. Would recommend to anyone. More

Once again, I had an excellent experience at Rivera. Is it cheap? No. But I've tried cheap and the work nearly always has to be redone by Rivera, so I'm done wasting my time and money at other places. T Is it cheap? No. But I've tried cheap and the work nearly always has to be redone by Rivera, so I'm done wasting my time and money at other places. There's no question that the mechanics at Rivera are particularly skilled, and they have identified serious problems that I do want fixed. These are not scammers. They are looking out for me and the longevity of my ten-year-old Prius. On top of that, the folks at the front desk are terrific. Beth took care of me as though I were in a spa! She made me tea, kept me posted on updates, and made a loaner car available literally within minutes of realizing that the work was going to take longer than we originally thought. I got work done while I waited, too. More

They are very pleasant and efficient . They finish the car as stated and never pressure you , Always have my car serviced here. They finish the car as stated and never pressure you , Always have my car serviced here. More

John was excellent and he gave us a great service. Very impress with his professionalism. 5 stars Very impress with his professionalism. 5 stars More

Everything went smoothly as usual from drop off to pick up. The communication was excellent and everyone was courteous and professional. The wait time was short as promised. Great experience all the way ar up. The communication was excellent and everyone was courteous and professional. The wait time was short as promised. Great experience all the way around. More