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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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May 23, 2022

Very good service, it was finished in a timely fashion, everything went very smoothly. I will be using your services in the future. More

by MSTEF77
Recommend Dealer
Yes
Employees Worked With
Will
May 23, 2022

Great experience at the service center. Updated me on the service to be performed and recommended options More

by 19225
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

All concerns were addressed and maintenance was completed in the estimated timeframe. Vehicle drop off and pickup were efficient. More

by dlollo125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Honest, sincere. Professional. Mount Kisco Toyota has a special gift with my representative Vilma working there! More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Couldn't be happier with my recent Service experience last week at Rivera Toyota of Mt. Kisco. My Service Advisior Vilma Aurich was fabulous beginning to end. She was very knowledgeable and professional, More

by mjmadde3216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liam Tully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heber Ball
May 20, 2022

Very impressed by efficiency and courtesy. The only little wrinkle was being quoted a price for oil change in the $80s and ending up with a bill over $100. I know that I got my money's worth, More

by ANDREW610
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Timan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

ANDREW610 responded

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May 20, 2022

Vilma is always looking out for my best interest. She is super helpful and knowledgeable. Rich came out and explained about my brakes so that I could understand the situation. I really appreciate tha More

by FISHERTEACH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
May 19, 2022

It was my first time using Rivera service , all the employees I dealt with were very courteous and helpful, no complaints at all More

by tcinvestigations
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill the service rep
May 19, 2022

Sales was OUTSTANDING, unfortunately I had to take it in for service because there were several things wrong with the car, two of which are still not fixed. Our Toyota Yaris will be going back for collisio More

by jackcelentano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

Usually quick service, this past service was 2 hours, normal service, on time at 8 am More

by MULRICH80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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