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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

September 12, 2021

I didn't like the fact that an oil change and tire rotation was $69 even if you didn't want the tire rotation . $ 69 for an oil change is a little bit steep . More

by Maurice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 14, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback, Maurice! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 12, 2021

The sales men are very professional and work with you to try help put you in the car of your choice at a price that you can afford More

by BROTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 12, 2021

The salesmen made the whole process easy and in a timely manner, he was knowledgeable and professional and worked with me on the price I required. More

by BROTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melizza Contreras
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Mike Lorenzo
Sep 14, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 11, 2021

Appreciate no pressure to get additional service.Why Appreciate no pressure to get additional service. Why wasn’t I informed on phone that you wouldn't align door? Told to take to body shop. Service c More

by dmp0513
Recommend Dealer
Yes
Employees Worked With
Candace Kostial
Sep 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 10, 2021

Munir took such good care of me. He was so patient with me every step of the way and answered every question I had. If I have to do this in the future, I would choose him all over again. Highly recommend t More

by Megaveli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Juan Rocha
Sep 13, 2021 -

Rizza Cadillac Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 10, 2021

No answer to call to Bert regarding financing company. Our contract listed JP Morgan Chase but I received information from Ally and just wanted to confirm this change in financing. Need correct service m More

by JANLUMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Rizza Cadillac Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

September 10, 2021

Courteous and prompt service, but I am annoyed by the 25 written word minimum requirement in this survey section- will not partipcipate again DO NOT SEND More

by MCDLCOOP2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Sep 13, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 10, 2021

Certified service treated me great. Jim seemed to go out of his way to help me and it seems like his Porter's were a great help to him. Thanks again Jim You you guys did great More

by YECALED
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Rizza Cadillac Buick GMC responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 10, 2021

All service issues we’re taken care. Everything that were recommended was also fixed. Service department was very helpful. Will recommend to anyone for service. More

by Martin813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Sep 13, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 09, 2021

Rizza has been selling me and my family cars for many years. My most resent transaction was 9/8/21. As usual the process was very easy and negotiating was fun. I achieved my goal of purchase price and pa More

by jalaurinsr
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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