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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

May 15, 2021

Everything and everyone was efficient and professional. The service was great from start to finish. The facility was clean and comfortable. The car was fixed properly and returned clean. More

by trepur99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
May 18, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 15, 2021

Jim Allegretti was the MOST rude, unprofessional insulting dealer manager I have EVER encountered!! Not only would he not honor The Family of Friends offer or the 2500. rebate Cadillac was offering More

by terri
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
May 20, 2021 -

Rizza Cadillac Buick GMC responded

Here at Rizza Cadillac Buick GMC, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 15, 2021

Was great that they picked up and dropped off the car to get a recall done. Becky informed me of the service which I was unaware of. The Porter who did the transports was extremely nice and polite. More

by mez3840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2021

Everyone was very nice and helpful, especially the salesman. I was very happy when I left the dealership and would refer people to buy their next vehicle at Rizza. More

by krnwestbr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
May 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2021

Good service friendly I like it the there Good quality Good service friendly I like it the there Good quality Comfortable waiting room I really don’t have much to say anymore Thank you so much More

by Nuñez9975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2021

Excellent sales manager. Jay is great!! And John is wonderful as well!! I was very happy with everything that took place. Thanks so much!! Really appreciate you guys. More

by ERNIEALLEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Mike Lorenzo
May 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2021

I am confident to bring my car to Rizza Cadillac for their good service and friendly atmosphere. Will probably continue to lease ot buy cars here More

by lousuffi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2021

The sales team Jimmy and Mark are very dishonest people. They sold us a truck we didn’t want. Will tell everyone Rizza is terrible More

by EHIGENS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hefner , Jim Allegretti
May 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 12, 2021

At first I was sad about the situation but they got me right together and my warranty covered it so I'm gladly satisfied with the service thank you very much More

by dellarse7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

dellarse7 responded

Thank You

May 12, 2021

John and Jay are great at their job! They made buying a car an awesome experience. I will never go anywhere else to buy a car. More

by LPJP1252
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
May 14, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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