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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 10, 2020

I was very happy with all the people included on my new purchase mainly Mark Hoover and Candance with my new GMC canyon. Thank you More

by jbsoltow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Oct 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 10, 2020

Rizza GMC of Tinley Park,the best business experience ever,everyone very polite and knowledgeable great team over there at Rizza,truly a pleasure doing business with the entire team.Thank you .Gwenda Hen More

by GWENHENN64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Jim Allegretti, David Casino, Mike Lorenzo, Juan Rocha, Danielle O'Connor
Oct 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 10, 2020

Buzzing sound when drivers door opens wasn't repaired. Tech,claims tested another vehicle ,says normal operation. Didn't offer to watch test not sure if test actually completed Says noise is from comput More

by fmzlatos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Think his name was Jeff at service desk.
Nov 16, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 09, 2020

Came in for an oil change, door opened right up, was greeted with a smile and a good morning. Was there for like an hour. Excellent service. Thank you. More

by SAULBARAJAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley , Danielle O'Connor
Oct 13, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 09, 2020

She was very professional and knowledgeable. A car was not available when my car e as s being serviced but she was able to make me comfortable. She was also courteous More

by peedee816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 09, 2020

I work with Danielle only , she knows what my cars need done and gets it done .Very pleasant great personality and she is committed to my service needs. Thanks Danielle More

by CITEGAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 09, 2020

I was particularly pleased with my salesman, John O'Connell. He was pleasant and knowledgeable about the car and its functions. He spent a lot of time going over its functions with me. More

by HOMERTOWN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gibbons Finance, John O'Connell, Danielle O'Connor
Oct 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 08, 2020

Worst buying experience I have ever had!!! From the very beginning they started lying to me and playing games. The worst lie was that we agreed on a purchase price out the door over the phone and after the More

by PRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Casino
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 08, 2020

this is a great dealer ship the sale man Larry Papp was super easy to deal with i would recommend him to all my freinds and family More

by jnelson64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Larry on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 07, 2020

My initial purpose for coming in was to get the check engine light off so I could pass emissions test. I already knew it was the catalytic converter. When Jim got the codes, catalytic converter was one More

by honsug2033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JIM MONAHAN
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

Hello we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me so we can work towards an understanding. Thank you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Oct 15, 2020 -

honsug2033 responded

I would love to see if we can come to an understanding. How about in person tomorrow at 3pm. My check engine light is back on.

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