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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,698 reviews

March 25, 2020

Excellent Service We contacted Larry Papp about a car that we saw on the internet at Rizza Buick a couple of days ago. Larry was very helpful, courteous and easy to tal More

by Lollarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 21, 2020

Mark Hoover at Rizza Buick made a complicated process seamless. We will definitely return to Mark for any future Buick purchases. Thank you for your professional trwatment. More

by jjstatkus
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Pickett
Mar 26, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the kind words. We appreciate your business. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2020

Rizza makes buying a car easy and stress free. We needed to get out of a car lease and they made it happen. The process was smooth. More

by LISA.QUESADA
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Marty “Coach” Nowak
Mar 23, 2020 -

Rizza Cadillac Buick GMC responded

At Rizza Cadillac Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2020

My salesman Marty and Rizzo was so kind and helpful to me I appreciate him so much also finance manager was very nice and helpful also they both deserve 10 stars I will tell everyone I know is looking for a More

by Kirkthompson2018
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty “Coach” Nowak
Mar 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2020

Johnny Howard did a good job taking care of everything. He was able to get me a loaner truck while my truck was getting work done. More

by adamculbertson
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2020

This is my 2nd time being a customer at this dealership. And even though I purscahsed someplace else, I can back because of the great customer service. Mark Hoover is a excellent salesman. I bought my previ More

by mravant129
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat
Mar 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2020

Clear communication of timing and great service from the team! This was for mandatory recalls - the team made it easy to schedule and followed up promptly. More

by CATEBAUMANN3
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Mar 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2020

Always have had good service with courteous patient staff I have bought one Buick and three Cadiilacs from them If I have a problem, I just go in and someone is always willing to help More

by blahagloria
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 18, 2020

The worst deal of my life. I'm not pleased at all with the customer service, the finance people is not professional. When I asked questions they made feel stupid. Now I'm trying More

by Unhappy Buick owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bert Dutcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't get even the name of one of the "gang" who"help"me. , Kevin Rosales
Apr 01, 2020 -

Rizza Cadillac Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2020

After experiencing a low tire pressure alert for several days, and the problem continued I came to the service dept.Ms D’Andrea personally examined my tire, found the problem and had it fixed immediately. More

by JMCINNES1980
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. J.C Rocha- Business Development Manager- jrocha@rizza.com

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