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Rizza Cadillac Buick GMC

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.5
3,701 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,701 reviews

April 30, 2023

Always Excellent service. Becky has valet pick up and drop off car. She always reminds me of service needs. More

by BOBBIEHOMER@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Becky
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May 03, 2023 -

Rizza Cadillac Buick GMC responded

I'm glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 30, 2023

It was a very pleasant experience. The entire staff was very friendly and helped us thru the car buying experience! I would highly recommend this dealership! More

by cwagonblott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2023

The people at Rizza Buick GMC are great! Always above and beyond. I am a very happy return customer 😊 More

by christineb.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2023

Friendly service but not too good with time estimates They said it would take 3 hours but it took closer to 5 hours More

by bigvee68@comcast.net
Recommend Dealer
Yes
Employees Worked With
John
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May 02, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for your great review. I do appreciate your patience with the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2023

Great service guy Device was completed in a timely fashion The oil change price was fair More

by dcohn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 26, 2023

Friendly, helpful staff. Accommodating managers who helped our personal situation make it an easy experience and purchase for us. More

by carole7446
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC and Kenny.
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Apr 28, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 26, 2023

Jim was great to work with, communicated with me daily, and found ways to save me dollars on my overall bill. More

by kpezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 26, 2023

I feel that I was treated fairly and honestly at Rizza. They worked hard to make our transaction work out. More

by RUTTER459
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager, who’s name I cannot recall
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Apr 28, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 26, 2023

Had an engine issue with my vehicle when I was picking up the other car that was in for oil change. Although the vehicle wasn't purchased at this dealership they were more than willing to help me take care More

by modgraph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 25, 2023

Terrible service lied too many times nothing they said was what the invoic says. Lied about 5k extra to the cost. Very disgusting service and rushed and pressured us and wasn't worth any of it. I highly r More

by Sjean831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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