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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,665 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,665 reviews

April 02, 2023

It’s always a satisfying pleasure working with John Howard. He always go the extra mile to make sure that I’m happily satisfied with the service that I receive. More

by Belinda McFolling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2023

Rizza Cadillac is FANTASTIC! !!!!! They truly look out for their customers. I believe whatever the job they will do it well:) More

by RUFUSCALHOUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2023

Team was determined to find out what my problem was and got the job done More

by rudyhuawei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Apr 04, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2023

Great service from everyone I encountered from the sales person to the financial person amazing experience More

by kkee8357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcin Gacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Rizza Cadillac Buick GMC responded

Rizza Cadillac Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Apr 05, 2023 -

kkee8357 responded

It was my pleasure conducting business with Rizza Cadillac Buick GMC

April 01, 2023

Except for the certification process charge which I wasn't expecting , all went well. They explain that to me in a little more detail and is now acceptable. I've done business there before. I'm happy w More

by TECH50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Crenshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 31, 2023

The service was great… and I appreciate them for dropping me off at the mall and pick me back up when I was finished. Great service. More

by HARRIETWHITE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 31, 2023

The service writers are very knowledgeable and I believe trustworthy and honest. This service center is the best place to take your Buick. More

by eandbwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 31, 2023

Financing process takes to long especially with my credit rating which is good to excellent. More

by jalaurinsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Rizza Cadillac Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 30, 2023

As usual the dealership dida great job on all of the repairs my vehicle needed. From the greeting by the Porter to the farewell from the service writer everyone was great. More

by Ctsixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 30, 2023

My first experience with Cadillac was certainly a good one. The entire dealership was just a cut above all others I have dealt with. I am sure I will return. More

by UBHOCKEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who the finance advisor was that helped me throug the process but he was 5 stars also. , Mike Lorenzo
Mar 31, 2023 -

Rizza Cadillac Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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