Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,718 reviews

March 19, 2023

Friendly and courteous service reps. John Howard is the best. Professional service at its best. More

by dkleszyn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Rizza Cadillac Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Rizza Cadillac Buick GMC was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 18, 2023

Very efficient and well run, The employees I came in contact with were very nice and helpful More

by James Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Rizza Cadillac Buick GMC responded

James, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 18, 2023

Came in with no appointment because of emergency and still got 5 star quality service. More

by Laford23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

Really good at taking care of your the customer. Very nice customer service and pretty knowledgeable also More

by CHE.CHAP74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Sommerfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rocha, Danielle O'Connor
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

My Service Rep Jim was informative and pleasant. He answered all questions that were posed to him and offered free Onstar for 3 months. I appreciate the hospitality. More

by Ngray226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Laas
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Jim does for Rizza Cadillac Buick GMC and our customers. Hope to see you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

The female that handled all the paperwork and recalls was VERY knowledgeable and friendly. She is a reason I shall return. More

by RNTEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

Thank you Becky at Tinley Park Rizza. You are very very best!!! Tom is most wonderful manager, helpful, friendly, and good people.!!! I Love to come to this location and just a block awa More

by CAINDALIA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

He did a outstanding job and very professional. I don’t know what I did without his help. More

by TATE1050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the great review, Tate. Please come visit us if you need anything else, be it service or sales. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

You raised the sale price of the vehicle I bought when you did the paperwork, very sneaky. More

by JENNSCOTT8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcin Gacek
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Mar 20, 2023 -

JENNSCOTT8 responded

My issue is they were supposed to drop the lot fee of $1995 and they added it back on when they did they sale paperwork. I didn’t catch it because i had been sitting around waiting to do the paperwork for a couple hours, I was frustrated, exhausted and ready to get out of there, i know i should have caught it but they should have not added it back in after we agreed to a deal

March 15, 2023

Great service. . I didn’t have to wait long.. the conference room is clean .. Everybody treated me with respect and was very polite More

by HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
35
...