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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,718 reviews

January 28, 2023

The customer service is top tier, everytime I have an appointment, they go above and beyond! More

by DEMARQUEZALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 28, 2023

Bad bad bad bad dealership poor customer service car did not get fixed properly or in timely manner More

by heavyshand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Johnson
Jan 30, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 26, 2023

I've been going to this dealership for over 20 years and I have always received tremendous service. More

by johnson18630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Jan 27, 2023 -

Rizza Cadillac Buick GMC responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 26, 2023

Love working with the great folks at Rizza Buick GMC! Larry Papp is Top Notch, he always listens to our needs and provides outstanding customer service! I will keep coming back anytime I need a new veh More

by allenmoskal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 24, 2023

Love Rizza Cadillac, they are the best! !! They work very hard to always satisfy everyone. Extremely happy!!! More

by johnnydmnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Rizza Cadillac Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 23, 2023

Service with a smile. Fast service. Sale rep good almost sold me a new car. More

by jnorvell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

jnorvell responded

Got it!

January 23, 2023

I usually come to this car dealership to get all of the work done on my suv because this is where I purchased my car. I also come here because the staff is very friendly, helpful and the waiting room is cl More

by WEGRIFFITH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo, Danielle O'Connor
Jan 24, 2023 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jan 25, 2023 -

WEGRIFFITH responded

Thanks you

January 23, 2023

Unrivaled service and sales teams. Best customer service in the business. I refer all my friends and family. More

by lmtriggiani20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Rizza Cadillac Buick GMC responded

I cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 22, 2023

Service was decent. The issues I had were that I was told a price for the service before the service was completed. I confirmed this price 3 times but when my vehicle wa More

by MATTMAN1808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 22, 2023

They took me in early listened to my needs and got the job done in a day. More

by CRAIG76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Rizza Cadillac Buick GMC responded

Craig, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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