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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 05, 2022

Kind and knowledgeable. Service with a smile. Comfortable clean environment .What you see is what you get vibes. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Oct 06, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 05, 2022

This place has become terrible to deal with. Clearly their mechanics do not do their job. Have had my cars there multiple times in past few months, as soon as i get it out of dealer theres anoth More

by KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul-Service
Oct 06, 2022 -

Rizza Cadillac Buick GMC responded

KM, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2022

First, I took time off my day and went over there and there was no parts. No one called me to cancel. I still have not received a call to reschedule the appointment. More

by l_ortiz2005
Recommend Dealer
No
Employees Worked With
Jim Monahan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Rizza Cadillac Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

October 02, 2022

Very good service and salesmanship! Class act service! Wonderful selection of good cars and nice location, Clean comfortable waiting area.! I recommend new comers to go there if you had More

by 5secfuzz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy and Josh
Oct 04, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2022

The people weee great, the service was fabulous and the wait was minimal! John Howard was great to work with, very personable and a true pleasure to deal with. More

by Scot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 01, 2022

I felt confident they finally had the right part. What I didn't like was the Used car manager trying to sell me a car and buy mine. More

by paulaw98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Rizza Cadillac Buick GMC responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 30, 2022

Rebecca was awesome to work with. She answered all my questions and concerns I had regarding my vehicle. She made it a painless process. More

by MICHELLEMELONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 29, 2022

My service guy John Howard was awesome, very good @ communication about my vehicle. Was delighted with the service.. Thank you John More

by LINDASCHOEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 29, 2022

First walked in and noticed it was super clean and smelled so nice. Even where you pull up the cars in the service station was so nice. I told the receptionist my truck leaks and I would hate to mess More

by habuhasna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karli- scheduled appt. Super nice.
Sep 30, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 29, 2022

Chris and the whole crew at the dealer were awesome and very helpful and knew how to answer every question I had about the vehicle. Chris is truly the best in the Midwest More

by davidbustos1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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