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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

September 03, 2022

For a certified car the engine air filter and the cabin air filter should have been changed, they were very dirty, I changed them! The car is very clean and we are happy with it More

by 62 bonne
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty “Coach” Nowak
Sep 06, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 03, 2022

The dealership only had one service attendant, and he was busy for approximately 15 minutes with a disgruntled customer. After he finally took my service need, I waited there over 2 hrs for a simple oil chan More

by corlisg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall his name
Sep 06, 2022 -

Rizza Cadillac Buick GMC responded

Corlis, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2022

They helped me choose the right vehicle for the intended purpose of towing a trailer. More

by MCMASTERBRIAN597
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2022

Very friendly staff I was there for an oil change I only complaint is that the oil change took two hours I did have an appointment I’m always happy to see John Howard at my dealership in Tinley Park More

by IRSHEI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2022

Excellent service. Very friendly. Will have my car serviced there again. Happy it’s close to home. More

by julie46
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 01, 2022

Jay & Brandon gave good services first time buying Cadillac I love it. It's was also good to meet the big boss. More

by CONNIEMAE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Barclay
Sep 02, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Sep 02, 2022 -

CONNIEMAE1 responded

You are so welcome great services

August 31, 2022

Staff was kind, however the oil change took almost 2 hours which is pretty ridiculous to me. More

by M.salazar613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. Here at Rizza Cadillac Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 31, 2022

SERVICE REP JOHN HOWARD IS JUST AMAZING. .HE IS JUST SO VERY PATIENT AND VERY HELPFUL IN MAKING ME AS A CUSTOMER FEEL COMFORTABLE !! More

by glamergrl6334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 30, 2022

Excellent Service, very tentative to OUR Need 😊 took two days but we all came to an agreement More

by TPRUDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 30, 2022

Excellent Service, friendly, not so pushy, took time to listen to us, let us take our time. Came back the next day ready to purchase our suv. Left happy and satisfied More

by TPRUDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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