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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,263 Reviews

2,263 Reviews of Rizza Cadillac Buick GMC - Service Center

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July 12, 2021

When I. I e to get service on my car, the service department is always clean and they are really efficient with what I need done. More

by ryan136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review, Ryan and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 11, 2021

Always awesome service and fairly priced for a dealer. The Friendly staff made it a very good experience. I Would recommend to anyone looking for where to bring their car More

by Diane g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Jul 13, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 11, 2021

The service staff was excellent. They knew who I was and why I was there. Danielle helped me retrieve my reward points. The service was was very fast and the waiting was comfortable. More

by LARRY.D.MUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jul 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 11, 2021

Fast and convenient, the staff was friendly and knew what they were doing. Made sure that I also wanted the tires rotated which is included More

by Kathytoysix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jul 13, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 10, 2021

Amazing service, Becky went above and beyond. I went to another Cadillac when I was in Indiana and their service was way inferior to Rizza. Thank you. More

by HAZTABBAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 09, 2021

Clean depts very pleasant staff service writers porters courtesy car drivers cashier all very polite service writer Becky explained in detail what was being serviced and estimated cost.also offered me a ri More

by Jeaninegausselin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Jul 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 08, 2021

Great service. Great communication. Job was performed quickly. My car works great again. I was in and out with out any complaints. Thank you so much. More

by paul.molinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 07, 2021

Everything went well with the servicing of the vehicle. Staff was extremely helpful and courteous, answering any questions posed to them. Couldn't ask for anything more. More

by rebandera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 04, 2021

Excellent service! Worked very well! Would recommend! Quiver service! Fine!! More

by C_HORN60805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, David Casino, Mike Lorenzo, Danielle O'Connor, Candace Kostial
Jul 07, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 04, 2021

Excellent friendly service. They were able to fix a tough electrical problem. Thank you! More

by bd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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