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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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July 29, 2020

An hour and 45 minutes for an oil change..with an An hour and 45 minutes for an oil change..with an appointment at 8am... Ridiculous I watched others come in without appointments and had the same More

by NF
Recommend Dealer
No
Employees Worked With
N/A
Jul 31, 2020 -

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 28, 2020

The service department is excellent they help help you The service department is excellent they help help you at all times they give you a call back they make sure that everything is in order if you have More

by JTHOMPSON32
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 28, 2020

A pleasure to do business with. They keep their word. They sell great cars and trucks. I couldn’t be happier for buying my vehicle here! Would absolutely recommend. More

by customradiant
Recommend Dealer
Yes
Employees Worked With
Rodney, Jim Allegretti
Jul 30, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 24, 2020

Superior service once again!!! It was easy, quick and Superior service once again!!! It was easy, quick and the work was done accurately. Thank you to Jay Bakar for his superior service as one of his More

by Kelly Disera
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Jul 28, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 21, 2020

The customer service representative Danielle O'Connor is an excellent rep very professional and knowledgeable and she took care of me and my CT6 thanks!!! More

by tcalvin212
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Jul 23, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 19, 2020

Danielle in the service department is always spot on when taking care of all my needs. Tell her thanks again. She is the backbone of service More

by Scott crilley
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jul 20, 2020 -

Rizza Cadillac Buick GMC responded

Scott, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Danielle does for Rizza Cadillac Buick GMC and our customers. Hope to see you again soon! J.C Rocha- Business Development Manager- jrocha@rizza.com

July 19, 2020

Danielle is definitely an asset to Rizza Cadillac. She is both professional and knowledgeable. She keeps you informed on exactly what is going on with your car. More

by Christopher
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jul 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 19, 2020

Always professional and helpful in every way , above the norm and very courteous in assistance with my vehicle and making sure that I have transportation if it has to be in the shop for a bit More

by Rod
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Jul 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 17, 2020

Steve Barkat usually takes care of me very well he’s always very courteous and now he has just always gets the job done he’s a good guy More

by pkmcgrath17
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Jul 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 17, 2020

Rizza is a great dealership with good professional people and the work they do is good quality and there response too you is so fast it More

by ROBMOB1740
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Mike Lorenzo, Danielle O'Connor
Jul 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. J.C Rocha- Business Development Manager- jrocha@rizza.com

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