Roswell INFINITI of North Atlanta

Elizabeth, Christian and Derrick were AWESOME! Elizabeth, Christian and Derrick were awesome! Their level of customer service and wisdom of fitting me into the right Infiniti made the difference in Elizabeth, Christian and Derrick were awesome! Their level of customer service and wisdom of fitting me into the right Infiniti made the difference in the entire sales process. More

Worth it! I needed an Infinity, and my Internet research led me to Roswell Infinity of North Atlanta, due to the higher appreciations I read about them. The pos I needed an Infinity, and my Internet research led me to Roswell Infinity of North Atlanta, due to the higher appreciations I read about them. The positive comments about the honesty and professionalism of its team caught my attention most. Christian, my assigned salesperson, proved me to be right. Before and during the test drive which was quite a trip, he introduced me to the technology of the vehicle in a very knowledgeable manner. Beyond, he was very courteous, very caring, wanting to make sure that things go smoothly for me. He even made me a promise I almost took lightly initially, but when he eventually delivered my Infinity to me, and I when I turned the engine on, I could not believe my eyes: my gas tank was filled up as Christian promised me. It is good to know of this dealership as the right place to go for my needs. Thank you so much, Christian, and the team! More

If I could give 100 STARS, I would! From the moment I made my internet inquiring to Roswell INFINITI of North Atlanta, the service was exceptional. Kristen Chernik promptly contacted me From the moment I made my internet inquiring to Roswell INFINITI of North Atlanta, the service was exceptional. Kristen Chernik promptly contacted me and informed me that the very specific car I have been searching for, she had! My search was a Certified Pre-Owned INFINITI Q50 Sport – Kristen was completely upfront in regards to any blemishes on the vehicle (which were extremely minor). I so much appreciated this cause many dealerships down play any imperfections just to get you in the lot. She very meticulously combed over the vehicle since I was out of state and offered to even facetime with me, I must say I was impressed with what she caught cause she prob had a microscope! She provided any pictures that I requested and responded to ANY inquiries I had in a promptly manner. I decided to make the drive to Roswell with the intent to purchase and unfortunately Kristen was not able to meet me at the dealership, however, the GREAT Anthony Smith took over and did an exceptional job. From the moment I stepped in the dealership, Anthony was extremely gracious with just the right personality to deal with my Father-in-Law and I! LOL – we had a great time. However, MOST importantly, Anthony was very informative of the vehicle and was able to answer ANY questions or concerns that I had. Because we got there one hour before the dealership closed, we ended up staying till past 10pm and Anthony stayed with us every step of the way. I cannot express how much I felt like he really cared about making sure we were comfortable with the process and satisfied completely…more so, BEYOND SATISFIED! Billy Gray also made a cameo during our visit and assisted us in working the coffee machine and entertained us as he assisted us with our title paperwork. Finally, we met with Sean Kashani, our Finance guy – everyone knows this is the make it or break it moment, and he MADE IT HAPPEN! Sean was very personable from the moment we met and took his time in explaining the finance process and went above and beyond to help me secure the payment that I needed. This ENTIRE Team at Roswell INFINITI of North Atlanta provided outstanding service and made my car buying experience flawless. Thank you so much for your top-notch service you guys! 😊 More

Professional and outstanding team The whole team is fabulous. I would like to make a special remark on Conrad, he helped me with the loaner (rental car) going out of his way to make th The whole team is fabulous. I would like to make a special remark on Conrad, he helped me with the loaner (rental car) going out of his way to make the experience excepcional. Erika, as always, did a fantastic job as-well. Since is closer to my home and more convenient,I tried the dealer at the Nalley Way thinking that it would be the same but... not, it was not as good as you and I came back to you guys in Roswell. Thank you very much and merry Christmas More

Quick and professional Quick service with a smile Our car was ready when promised. We always appreciate the car wash. Austin met us, took our information, and kept us up Quick service with a smile Our car was ready when promised. We always appreciate the car wash. Austin met us, took our information, and kept us updated....very personal service which is appreciated. More

Car purchase The experience was very good and shorter than expected. The salesman, manager etc were personable and did not apply high pressure to buy. Overall grea The experience was very good and shorter than expected. The salesman, manager etc were personable and did not apply high pressure to buy. Overall great experience!! Original visit was with service on my older Infiniti, but it became a sales visit. More

Recent Repair Mr. Scott, manager of the Service Dept., was an exceptional professional who explained everything in detail. He was courteous and a pleasure to work Mr. Scott, manager of the Service Dept., was an exceptional professional who explained everything in detail. He was courteous and a pleasure to work with. More

ABS recall, lftgate, oil change, new tires, brakes, rotors Everything went well, except the loaner QX80 was filthy inside. Did report it to Elizabeth Marshall, in detail and she said she would relay it to the Everything went well, except the loaner QX80 was filthy inside. Did report it to Elizabeth Marshall, in detail and she said she would relay it to the appropriate person/department/management. I didn't rate price because I have a receipt for $1,500 which was not expected....but when there is service involved, the prices are absorbent. Happy Birthday & Merry Christmas to me!!! 12/12/18 More

Great service Although I was there a week ago for another issue with the car. The service department provided me with yet again exceptional service. Also I'm thankf Although I was there a week ago for another issue with the car. The service department provided me with yet again exceptional service. Also I'm thankful for my extended warranty two major jobs within a week of each other would have broke the bank. My car now drives like it was on the show room floor again. I'm very satisfied with the service and professionalism of this dealership. More