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Royal Automotive

Vestavia Hills, AL

4.9
1,054 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,054 reviews

July 19, 2020

Great attentive serviceFriendly staffEasy buying Great attentive service Friendly staff Easy buying experience Would recommend to others Great online information and attentive Love my new vehic More

by A McGlaughn
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Royal Automotive responded

Thank you for the excellent review of Royal Volkswagen! We always love to hear from customers and feedback like this lets us know we're doing our jobs right. We're thrilled that you're loving your new vehicle!

July 19, 2020

Easy and quick purchase. Truck was as described. Everyone was great to work with and got us the best financing. I would recommend Royal to anyone shopping for a new or used vehicle. More

by jbrittian9311
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Royal Automotive responded

Thank you for shopping at Royal Volkswagen! We're so happy to hear that our team helped you into a new truck as it's our goal to find the best option for guests. Congratulations and safe travels!

July 18, 2020

Gary Redd and Matt Robertson were SO helpful, friendly and really made the whole process very easy. We truly appreciated their help and highly recommend!!!. Thank you!! More

by Huckabystephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Royal Automotive responded

Thank you so much for your recommendation of Gary and Matt! Friendly and very easy is the feedback we love to hear. We hope to see you back again next time at Royal Volkswagen!

July 16, 2020

Mr Dave goes above and beyond for his customers. Made the car buying process quick and easy in and out in a timely manner. Treats you like family. We will be buying more cars from them. I highly recommend Mr More

by Miles1061
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Royal Automotive responded

For you to say that Mr. Dave goes "above and beyond" makes our day! Thank you for the fantastic review and for trusting us with your business. We hope that you absolutely love your new vehicle!

July 16, 2020

I really enjoyed working with the sales team at Royal. Easy to deal with and very professional. They did everything they said without me having to remind anyone! More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Royal Automotive responded

Hi Mike - Thank you for the rave review! We love to hear that you had an easy time getting into your new car. All of us at Royal Volkswagen wish you happy driving!

July 13, 2020

Car buying made simple. David had the car ready to go when we got there (coming from out of state), and made the entire process easy and enjoyable. David was very professional, knowledgeable, and down t More

by ccannon26
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Royal Automotive responded

Thank you for making the drive to shop at Royal Volkswagen. It made our day to hear that David provided you with a smooth sales experience as it is our goal to get customers on the road! We're grateful for your business and wish you safe travels in your new car.

July 08, 2020

Ed was very nice and helped us find exactly what we were looking for! Micah was very personable and made signing all those papers not so overwhelming More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Royal Automotive responded

Tony, thank you for the five stars! We are so glad you enjoyed working with Ed and Micah here at Royal Volkswagen. We will certainly let them know that you appreciate their help!

July 02, 2020

I had a wonderful experience while purchasing my Buick. David was excellent! Very knowledgeable and treated me with kindness and respect. I would definitely recommend him and Royal Automotive. More

by erin
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Royal Automotive responded

Hi Erin - Congratulations on your new Buick! We love to hear that David made your buying process five-star worthy. Thank you for recommending him and trusting Royal Volkswagen with your business!

July 02, 2020

My experience at Royal Automotive was the best! Carter Ward gave me excellent customer service. I would recommend anyone to shop at Royal if you want the best. Thanks Carter and Royal Automotive. Satis More

by aprilpsmith
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Royal Automotive responded

Thank you for the 5-star review! We are so glad you enjoyed working with Carter and our team at Royal Volkswagen. We hope to see you again sometime!

June 30, 2020

Pleasant experience David was a pleasure to work with. He helped me get just what I was looking for. The entire process was quick and simple. Highly recommended! More

by jtrotman10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Royal Automotive responded

Thank you for the 5-star review! David is an excellent member of our team at Royal Volkswagen, and we will certainly let him know that you appreciate his help!

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