Royal Kia

I took my car on for regular maintenance and 2 recall were on my car and they took care of both the same day. My service guy Dave L. is the best!! were on my car and they took care of both the same day. My service guy Dave L. is the best!! More

Arianna was a pleasure to work with. She was able to answer my questions and thoroughly explain what the service entailed. Great customer service. She was able to answer my questions and thoroughly explain what the service entailed. Great customer service. More

Ray was great! I talked to him over the phone a few days before we could meet at the dealership. He worked hard to find exactly what we were looking for from our co I talked to him over the phone a few days before we could meet at the dealership. He worked hard to find exactly what we were looking for from our conversations, and he had 2 cars that matched our criteria. They were sitting there spotless and ready to view. We very quickly came to the numbers that I was looking for, and we had the paperwork in front of us very quickly. We ended leased a 2026 Kia Sorento X Line in exchange for a 2024 version. We love the Sorento! I have to say that this was a much different experience than we had with another Tucson Kia dealer when we purchased the 2024 car. We did not even consider going back to that dealer. Ray is a great guy....everything that Ray told us was true, no if's, ands, or buts! He is also very nice and funny guy! More

This is my 4th lease with Royal Kia! As always everyone and everything was so professional! Jesus did a tremendous job on helping find the right car for me. In advance of going there h As always everyone and everything was so professional! Jesus did a tremendous job on helping find the right car for me. In advance of going there he sent me a video introducing himself and some of the cars I might be interested in! This was a first for me and so appreciated l! He did a great job from start to finish! Ethan was extremely helpful as well and gave an honest assessment of my lease return and treated me as a valued customer. Jesus took a lot of time to make sure I understood the many new features on my car’. Great service all around’m More

Jesus made the trade-in and purchase of my Kia soul a breeze! Unfortunately I have a broken arm, and this young man did everything but sign my name on all the paperwork. The trade-in process was fair and breeze! Unfortunately I have a broken arm, and this young man did everything but sign my name on all the paperwork. The trade-in process was fair and efficient as well. Thanks to all the team members at Royal Kia! More

Abdul is an amazing salesman. He is very patient and knowledgeable. He Knew exactly what we were looking for. I could not ask for a better salesman he made the whole experience st He is very patient and knowledgeable. He Knew exactly what we were looking for. I could not ask for a better salesman he made the whole experience stress free. Treated our family with the most respect and kindness. Royal Kia is blessed to have him working for this company. More

Ethan was incredibly friendly, took his time with us, and thoroughly answered every question we had. thoroughly answered every question we had. More

This was the first new car purchase for me in 10 years. I prepared in advance for the experience and was pleasantly surprised at how smoothly and no-pressure my journey was with Royal Kia on Speedway. I be I prepared in advance for the experience and was pleasantly surprised at how smoothly and no-pressure my journey was with Royal Kia on Speedway. I began by reaching out through the dealer website, Jesus responded promptly and surprised me with a video introducing himself and showing me the car. The video left a notable impression that I liked. Through the entire journey Jesus was responsive, respectful, professional, courteous, thoughtful, and polite. I would say that Jesus certainly went above and beyond to ensure that I felt informed, that my questions were answered, and that all the details that I needed were at my disposal. For him 10/10 The dealership is a non-commission based dealer. Their prices aligned with market value research that I did on my own beforehand, and as such, they do not negotiate on pricing. I consider that the biggest PLUS to purchasing through Royal Kia. Nobody pushed me into a purchase. I actually found myself saying "Okay, I would like to move forward. What are the next steps?" which was fantastic. Jesus handed me over to Ethan for the transactional process, which was equally easy. Ethan was fantastic; professional, courteous, jovial, and friendly. I presented him with my desired financial outcome, he worked with me, and even managed to secure a lower interest rate than I'd found on my own from a local credit union -> saving me money! I grew up when dealers seemed to be trying to 'rip-off' just about anyone who walked onto the lot. This was NOT the case here. I felt like the sale was fair, the quality of the vehicles was HIGH and that the service I received from these two plus Jayden who was new and everyone in between was EXCELLENT. TLDR: I owned a Kia before, I came looking for another, found this one at Royal Kia, and would gladly return in the future; though I hope not to need them, their Warranty Forever on the drivetrain delivers a sense of confidence in their vehicles that put a proverbial bow on the entire process. Lastly, I don't want to spoil anything for anyone reading this before making a purchase, but I was presented with a purchase 'gift' at the end of the process that was completely unexpected and definitely raised the bar for how I felt about finishing the buying process. Thank you Jesus, Ethan, Jayden, and everyone involved in the process! More

Kevin, Beto and Jesus were amazing! Everyone was patient and understanding with me! A bad situation turned into a great experience in a very short period of time. Jesus was very helpful Everyone was patient and understanding with me! A bad situation turned into a great experience in a very short period of time. Jesus was very helpful and answered all my crazy questions. Jesus is great at his job!! Thanks to everyone at Royal Kia. More

Ethan is very knowledgeable and accommodating Easy to talk to and answers questions quickly or find the answers rapidly. Excellent representative of royal kia talk to and answers questions quickly or find the answers rapidly. Excellent representative of royal kia More