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Royal Moore Subaru

Hillsboro, OR

4.9
3,885 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,885 reviews

March 29, 2021

The salesman was a huge jerk. We called him out on his lies and he continued to lie to our face and was just an xxx More

by coreycoe5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Redfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Royal Moore Subaru responded

Thank you for sharing your experience. We are very sorry to hear that you left feeling poorly about the treatment you received. We have tried to reach out privately to gather additional details of your visit, but we have not been successful. We take great pride in providing our guests with great customer service and we would love to find out more about what happened so we can correct the issue. Thank you!

Apr 08, 2021 -

Royal Moore Subaru responded

Hello, trying again to connect with you regarding your visit with us. We are eager to find out more details of your visit to eliminate any future experiences such as yours. Please contact us by phone or email. You can ask for Brandon or Clint, or email them directly at bkang@royalmoore.com and cedwards@royalmoore.com. Thank you.

March 27, 2021

Recan did an excellent job helping me with the purchase of my car. He did not pressure me, and when I emailed him questions about the three vehicles I was interested in, he responded promptly. This experie More

by steele_puma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recan Rasheed
Mar 28, 2021 -

Royal Moore Subaru responded

We appreciate you taking the time to leave us this feedback regarding your experience with Recan.

March 26, 2021

Loved working with Royal Moore. The process was fantastically smooth and straightforward with no surprises. Actually that's not true... we were surprised at how easy and friendly everything was. More

by Mo Husseini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Jobe
Mar 27, 2021 -

Royal Moore Subaru responded

Thank you for taking the time to write such a great review about your buying experience.

March 25, 2021

Recan helped me buy a new WRX. I definitely recommend him and Royal Moore to anyone looking for a great buying experience! Their entire team was great to work with! More

by Jose R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Cisneros, Luis Lagunes, Nathan Hines, Recan Rasheed
Mar 27, 2021 -

Royal Moore Subaru responded

Congratulations on your new WRX!!

March 25, 2021

Reese is really customer oriented and goes out of his way to make sure that everything is made satisfactory. My Subaru had an electronic issue that they could not find a cause for, but tried to find it for 2 More

by fortress1949
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Mar 27, 2021 -

Royal Moore Subaru responded

Thank you very much for your review!

March 25, 2021

CJ made the entire sales process such an easy and stress free process from beginning to end. I am excited to own my first new car! Will definitely recommend CJ and Royal Moore to my friends and family. More

by vanessakay93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Norquist, Ryan Harris, Christian Fredrickson
Mar 27, 2021 -

Royal Moore Subaru responded

We appreciate your feedback regarding your purchase with Royal Moore.

March 25, 2021

The orientation was helpful in understanding items I hadn't figured out or had time to get to yet. Appreciate the time she spent and definitely adds value to the purchase/ownership! More

by srp71pot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Jobe
Mar 27, 2021 -

Royal Moore Subaru responded

Thank you for taking the time to share your experience.

March 25, 2021

I didn't know car dealerships had people to teach you about your car. Granted, buying a car is a big investment, but who knew!? Emmylea was so fantastic! She was clearly trained to do her job. She pe More

by Nursing101
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Royal Moore Subaru responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent!

March 24, 2021

Over all Luis was amazing with helping me on purchasing my new car, Luis has an amazing personality and is a good person. I would recommend my friends or family to go to Luis if they were in the market to More

by Julio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Lagunes
Mar 27, 2021 -

Royal Moore Subaru responded

Julio, we strive for a high level of customer satisfaction in all aspects of our dealership. We are happy you shared your purchase experience with Luis. Thank you.

March 24, 2021

Luis and Recan were very friendly and easy to work with. I went into Royal Moore Subaru to buy a forester. They did a great job. Very happy with my new car! More

by Sandoval36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Lagunes, Recan Rasheed
Mar 27, 2021 -

Royal Moore Subaru responded

We are glad we could help with your new purchase! Luis and Recan are great and are certainly available to you if any questions come up with your new vehicle!

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