Rudy Luther Toyota

Best service ever! I went to Rudy Luther Toyota to purchase my 2012 Toyota Corolla that I leased brand new at Hollywood Honda when I was living in Los Angeles. I met wi I went to Rudy Luther Toyota to purchase my 2012 Toyota Corolla that I leased brand new at Hollywood Honda when I was living in Los Angeles. I met with Katie Burgess and she made me feel so at ease and confident in what I was doing. She gave the best service in every way possible! More

Customer service was an issue Our overall experience at this dealership was not as positive as we would have liked it to be. Our salesperson was friendly, but didn't seem to be ver Our overall experience at this dealership was not as positive as we would have liked it to be. Our salesperson was friendly, but didn't seem to be very sure on his facts and knowledge concerning the vehicle we were looking at. Time was also an issue. We realized going into this situation that vehicle shopping/purchasing isn't quick and simple, but the time spent waiting for each step was ridiculous. The final step-paperwork finalizing things, etc was disappointing too. The lady who handled our paperwork was unfriendly, made little eye contact and just rushed us through the process. When we asked questions trying to understand and clarify things she responded rudely and was short with us. It made us feel very uncomfortable. Most likely will not return to this dealership due to customer service issues. More

Price and salesman were pretty good. Back office - not nice Found what I wanted and worked quite well with the salesman. He wasn't pushy and promptly answered all of my questions. The sale went well until Found what I wanted and worked quite well with the salesman. He wasn't pushy and promptly answered all of my questions. The sale went well until I got transferred to Finance for signing the papers. I fid not finance through the dealership and had my bank check ready. The finance guy was very pushy in getting me to buy an extended warranty. I did, and regretted that all the way home. Needless to say, I canceled that the next day. This was the third car I purchased there in the last twenty years. Toyotas last! Except for the pushy finance guy things went well. More

A Really Great Experience! I found the vehicle and price I was hoping for, and the staff made it so easy to complete the sale, thank you Rudy Luther Toyota! I found the vehicle and price I was hoping for, and the staff made it so easy to complete the sale, thank you Rudy Luther Toyota! More

Excellent dealership Everyone is treated like a family, very professional staff, they worked so hard to get the best rate and comfortable payments they know we can afford. Everyone is treated like a family, very professional staff, they worked so hard to get the best rate and comfortable payments they know we can afford. Billy D and Mark Beithon are the people you want to see whenever you're in the market looking for a vehicle . More

Friendly, efficient, low-pressure, and affordable We had a great experience buying our used hybrid Camry here. Eric made a great effort to make sure we had as much documentation on the car's service r We had a great experience buying our used hybrid Camry here. Eric made a great effort to make sure we had as much documentation on the car's service record as we wanted. THANKS! More

Great experience Despite buying a Ford from a Toyota dealership, and being on a strict budget the team at Luther Toyota was fantastic. They respected my budget, follow Despite buying a Ford from a Toyota dealership, and being on a strict budget the team at Luther Toyota was fantastic. They respected my budget, followed my lead where I was sure of myself and offered insight when I needed help. I'll go back when I'm car shopping again. More

Car hunting is a lot better than in the olden days I like the low pressure, helpful, non-rushed treatment by Rich Eiss as I was looking for a new car. Thanks for a patient car hunting experience. I like the low pressure, helpful, non-rushed treatment by Rich Eiss as I was looking for a new car. Thanks for a patient car hunting experience. More

Positive experience Very through and professional sales representative. She maintained consistent contact while searching for a used vehicle with specific requirements. Very through and professional sales representative. She maintained consistent contact while searching for a used vehicle with specific requirements. Sale closing was prompt and efficient. More

First Time Prius Owner (and almost horror story) Our first time driving a Prius was less than enjoyable to say the least. We drove a 2010 model for about 20 minutes, stopped at a gas station for dri Our first time driving a Prius was less than enjoyable to say the least. We drove a 2010 model for about 20 minutes, stopped at a gas station for drinks and to switch drivers. When we got back to the car, it wouldn't start. "Hybrid System Malfunction" Long story short, Chad and a colleague came and got us and towed it back. After speaking with several people about the issue and doing TONS or research online via phone, it was determined to be a VERY RARE situation. So, we continued to look at different Prius' and found one we liked that was a bit over what we wanted to spend. But after talking with Rich in finance, we were able to come to an agreeable price/interest rate. Aside from a minor hiccup with paperwork, everyone was awesome! More