Rudy Luther Toyota

Be warned. Every time I have brought my car in for service they have found some way to jack up the price. I walk in thinking I am spending $60-70 and today it b Every time I have brought my car in for service they have found some way to jack up the price. I walk in thinking I am spending $60-70 and today it became that plus $426. It's good if they tell you something needs attention, but this is the 4th time.... really every time I have come for an oil change and end up being told something needs expensive service. They are not looking out for their customers, but rather fattening their pocket books. They say the first time something happens its is a "happening," the second time it is the beginning of a pattern, and the 3rd time it is a silent contract. More

Excellent service, transparency This was my 2nd time at the dealership. First time I bought new, this time I bought used (a demo car, only a year old, virtually new). I came back as This was my 2nd time at the dealership. First time I bought new, this time I bought used (a demo car, only a year old, virtually new). I came back as it was such a pleasant experience the first time, and it was again a good experience. Friendly, non-pressuring sales staff, who are genuinely interested in helping the customer find the best "fit" for their family's needs and budget. I didn't once feel pressured to buy something I didn't need or couldn't afford. I ended up going with a used car rather than new and the salesman, Scott Smith, was very helpful and appropriate. I would have been completely turned off by a high pressure sales job and there was never any iota of that. The finance guys were clear in their explanations and the whole process was smooth. More

Nettie was an excellent dealer. Nettie was very helpful. She found just the right car for me and was patient in showing me how to drive it and what all the various buttons were for. Nettie was very helpful. She found just the right car for me and was patient in showing me how to drive it and what all the various buttons were for. I highly recommend her to anyone who wants to buy a used or new Toyota. More

Great service, very friendly Rich was a great salesman. Easy to work with and accommodating. If we were to look for a new or used car we would consider Toyota first, Rich was a great salesman. Easy to work with and accommodating. If we were to look for a new or used car we would consider Toyota first, More

Great transaction. Great people. Tony Zemke and Chris Swanson were great. Both are very professional, helpful, and accommodating. I would recommend people I know buying a car from R Tony Zemke and Chris Swanson were great. Both are very professional, helpful, and accommodating. I would recommend people I know buying a car from Rudy Luther Toyota. More

Great service Boris Sonkin, Toyota dealer, is excellent. His level of commitment to customer is unmatched. I've developed a good working relationship with Boris o Boris Sonkin, Toyota dealer, is excellent. His level of commitment to customer is unmatched. I've developed a good working relationship with Boris over the last 8 years and he's consistent in his level of commitment to customer. Boris will go the extra length to ensure that you get the bang for your buck. He listens and works to understand the solution that you are seeking. And when he hears that you're content, he always strives to find you the extra bonus to complete your shopping experience. More

Great Buying Experience We were treated like family by Todd, John and Dan. We arrived at the dealership with a clear understanding of what we were hoping to find and we are We were treated like family by Todd, John and Dan. We arrived at the dealership with a clear understanding of what we were hoping to find and we are extremely happy with the car we found. The team stayed late to complete our purchase and get us on our way. More

Good Service! I knew I wanted a Rav4, Decided to buy one on my Birthdate, 5/13/, I wanted to go to a dealer in Brooklyn Park, close to home, but needed to print my I knew I wanted a Rav4, Decided to buy one on my Birthdate, 5/13/, I wanted to go to a dealer in Brooklyn Park, close to home, but needed to print my pay stubs, I worked in Golden Valley which is close to the Dealer, it ended up well, Mike was the 1st person when my son and I walked in, he was great, and said happy birthday, when he looked at my Driver's License. Good Customer Service!! More

Incredibly enjoyable experience I searched for several months for the exact vehicle that I wanted, a pre-owned low mileage Toyota Rav4 with a manual transmission. Not only did I find I searched for several months for the exact vehicle that I wanted, a pre-owned low mileage Toyota Rav4 with a manual transmission. Not only did I find it on Rudy Luther's website, but was given a call back within minutes of expressing my interest and was able to test drive, receive financing and drive away with it the next morning. This was my first time buying from a dealership and the Tony Zemke and the rest of the staff there made the entire experience smooth, painless and fun. Even the short waiting periods were enjoyable with a comfortable lobby and great coffee and snacks! We will be returning to this dealership for any future vehicle needs. Highly recommended! More

Wonderful sales person makes excellent experience We bought a new Camry Hybrid with sales person Jay Bernards back in 2012 because the dealership is with Costco Auto program. Jay provided wonderful s We bought a new Camry Hybrid with sales person Jay Bernards back in 2012 because the dealership is with Costco Auto program. Jay provided wonderful service for us. We recently went back to get a used Prius for our daughter and we asked for Jay. Even thorough they are no longer in Costco Auto program, we still decide to work with Jay. He is very knowledgeable and has made great suggestions for our needs. He makes this dealership a standout for us. We will go back to him for another car again. More