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Russ Darrow Honda
Milwaukee, WI
2,105 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,105 reviews
June 23, 2025
Pretty good dealer to work with, was a bit disappointed this last visit they didn't run my car thru the car wash and gave it back dirty. There was also some oily substance on my driver door armrest and my this last visit they didn't run my car thru the car wash and gave it back dirty. There was also some oily substance on my driver door armrest and my steering wheel felt slippery.. had to clean it when I got back home.. the service guy that checked my car in was really nice but I think he might be new.. seemed like he was trying to hard to please me so I hope someone tells him to relax a little bit.. Overall the experience was good. The shuttle driver was awesome! Really enjoyed the conversation with him while he was giving me a ride to and from the dealer ship... Please let everyone know they did a good job. The oily stuff came off easily.. I couldn't tell if it was motor oil or some kind of skin lotion or something.. thanks again everyone! More
by MARK97564
Verified Customer
June 23, 2025
It's a good dealership to go to. . They actually care about there customers an take care of them as well. . They actually care about there customers an take care of them as well. More
by MURRAYJCDL
June 22, 2025
I had a very good experience at Russ Sarrow, buying my Honda Odyssey. Daryl Robinson worked very hard to get me exactly what I wanted. Honda Odyssey. Daryl Robinson worked very hard to get me exactly what I wanted. More
by SLHUNTFRANK
June 22, 2025
Chris was really straight forward and asked what I wanted and we were able to work out a deal and we were able to work out a deal More
by CIANCURRY
June 22, 2025
I had an appt for a "starter replacement" then returned shortly afterwards for a few adjustments to re-align my radio, dash lights, etc ...but all in all things feel good.....thanks shortly afterwards for a few adjustments to re-align my radio, dash lights, etc ...but all in all things feel good.....thanks More
by ceaustin46
Employees Worked With
June 21, 2025
This dealership met my expectations and provided me with a good experience. London was especially helpful—friendly, honest, and went above and beyond to make sure I was comfortable with my decision. The fin a good experience. London was especially helpful—friendly, honest, and went above and beyond to make sure I was comfortable with my decision. The finance team also explained everything clearly and worked hard to get me a great deal. More
by DALISHA.EDMOND
Employees Worked With
June 20, 2025
Quick and attentive service from a knowledgeable and customer service oriented salesperson who was focused on achieving a successful deal. customer service oriented salesperson who was focused on achieving a successful deal. More
by IVAR8467
June 20, 2025
The service was great. Rachel explained everything that was part of the service and gave me an accurate estimate on how long it would take. Rachel explained everything that was part of the service and gave me an accurate estimate on how long it would take. More
by KFBCOBRA
Employees Worked With
June 19, 2025
The manager was very willing to make sure that my concerns was taken care of concerns was taken care of More
by Judy
June 19, 2025
I appreciate the video that was sent to me showing me the issues with the vehicle. Very pleased with the service that I got from the department. issues with the vehicle. Very pleased with the service that I got from the department. More
by CHRISLEUTERMANN
