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Russ Darrow Honda

Milwaukee, WI

4.6
2,405 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Contact Dealership

10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,405 reviews

January 21, 2026

Very friendly, very good service. Cruz was very nice, pleasant, very helpful and really took care of me and my sister.Thanks for being nice More

by A-m1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 20, 2026

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes
Employees Worked With
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Gresbach
Jan 20, 2026 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

January 20, 2026

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes
Employees Worked With
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Gresbach
Jan 20, 2026 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

January 20, 2026

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes
Employees Worked With
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Gresbach
Jan 20, 2026 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 20, 2026

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes
Employees Worked With
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Gresbach
Jan 20, 2026 -

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 20, 2026

It was a Great experience. It was nice fast simple good customer service. I really appreciated it More

by aRQUAVIUS344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 19, 2026

Great one always get me for car service the same day or the next day. More

by SMITHNIESHA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 18, 2026

Maddie, Service Advisor, is very courteous and helpful along with Scott Bohn the mechanic providing a positive customer experience. More

by CARLJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bohn
Jan 18, 2026 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 18, 2026

Awesome as usual I have worked with this for 12 years. Great experience the first time until my most current experience. More

by TNJCONSULTING
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rowley Clayborn
Jan 18, 2026 -

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

January 16, 2026

Brought car in 4+ times. Spent lots of money. Never got fixed. Didn't get fixed. More

by Ratheke5
Recommend Dealer
No
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Jan 19, 2026 -

Russ Darrow Honda responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. George Matthews george.matthews@russdarrow.com

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