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Russ Darrow Honda
Milwaukee, WI
2,770 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,770 reviews
May 06, 2026
Very good service, just a bit longer wait than I was hoping. Jon listened to me carefully and described the issue well. Shuttle service to and from a local cafe was excellent and appreciated. Was pleasa hoping. Jon listened to me carefully and described the issue well. Shuttle service to and from a local cafe was excellent and appreciated. Was pleasantly surprised that the fix was relatively easy to repair. I appreciate that there was no hard upsell for additional work. Much better service than your competitor, David Hobbs. Will choose Russ Darrow next time I need dealer service More
by weissjcw
Verified CustomerEmployees Worked With
Jon Stein
May 06, 2026
The dealership was very clean. It had drinks and snacks available for customers. I was greeted by Derrick outside and the whole test driving part was a breeze. I did feel like It had drinks and snacks available for customers. I was greeted by Derrick outside and the whole test driving part was a breeze. I did feel like we were there longer than we had to be though. Only because there was one finance person. Other than that it was great. More
by MISSYF7880
May 06, 2026
Always have a good experience with quality work. As of now, customer service is real. Nice and Knowledgeable As of now, customer service is real. Nice and Knowledgeable More
by Joseph100
May 06, 2026
The staff are always very professional and helpful in describing what needs to be done for my car. The service techs always do good work. Maintaining my car is important to me. Based on my retired budget describing what needs to be done for my car. The service techs always do good work. Maintaining my car is important to me. Based on my retired budget, I will continue to use Russ Darrow service for my Honda Civic. More
by CMCCARTHY30
May 06, 2026
Dakota was very kind and knowledgeable about the vehicle and the overall sale. She was very good at communicating and made everything clear. She eased the fear of not knowing what's next in this new journey and the overall sale. She was very good at communicating and made everything clear. She eased the fear of not knowing what's next in this new journey. The dealership was very nice and very clean. More
by CHOYJAYDEN3
May 06, 2026
Very convenient and easy to get an appointment. The staff is friendly, professional, and open to customers concerns. The staff is friendly, professional, and open to customers concerns. More
by marah355
Employees Worked With
May 06, 2026
I went in there for one thing to get a cap put over my lock. They fixed the lock. I was a main concern was about the cap. They couldn’t they didn’t do that so I’m not giving y’all no good rating lock. They fixed the lock. I was a main concern was about the cap. They couldn’t they didn’t do that so I’m not giving y’all no good rating More
by Big150
Employees Worked With
May 06, 2026
Very courteous and informative with the information they provide. The answer all the questions that are given to them. Very polite in dealing with the customer. provide. The answer all the questions that are given to them. Very polite in dealing with the customer. More
by sukitoy
Employees Worked With
May 05, 2026
Excellent customer service! ! The asst service manager Jon is extremely knowledgeable and helpful!! Mike D the mechanic is an excellent mechanic! ! The asst service manager Jon is extremely knowledgeable and helpful!! Mike D the mechanic is an excellent mechanic! More
by BREWCITY_RN
May 05, 2026
He was great got us in and out got a car was and let us know what to expect next oil change great giy know what to expect next oil change great giy More
by jlewis.ringring
Employees Worked With
