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Russ Darrow Honda

Milwaukee, WI

4.6
3,132 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 3,132 reviews

January 18, 2025

Both Yazmin and Alondra were pleasant to work with. Very attentive when I first walked in. More

by SUGARHIGH
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval, Yazen Saleh
Jan 19, 2025 -

Russ Darrow Honda responded

We are very happy to hear that Yazin and Alondra provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

January 17, 2025

Easy to work with, fair prices, willing to work with you to keep your car updated and your budget intact. I've been going to Russ Darrow for 5 years and it's been a good experience. More

by BBurke2284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alondra Sandoval, Tiffany Breuer
Jan 18, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 17, 2025

Rachel,Maddie and Tiffany who work at auto service counter have all been really good to me. My dealings with all of them have been very positive. They have taken care of any issue I have had with my v More

by sweety06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
Jan 18, 2025 -

Russ Darrow Honda responded

We are very happy to hear that Rachel and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

January 17, 2025

Our first experience with this dealer was a pleasant experience. We were able to get our car in for service immediately and got word on what needed repair in a timely manner and car was done as promised More

by colejs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Martin
Jan 18, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

January 17, 2025

Great service Fast and friendly service always Highly recommend all Honda drivers to go get service More

by DAVIDCALDWELL228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Breuer
Jan 18, 2025 -

Russ Darrow Honda responded

Thank you so much, David, for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

January 17, 2025

In for oil change and 20,000+ mile check. Adrianna made sure I was informed of everything needed and the price. Respectful of my time, all service was completed expertly and efficiently. More

by JCNK9CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
Jan 18, 2025 -

Russ Darrow Honda responded

We are very happy to hear that Adriana provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

January 16, 2025

Customer service is great. They completed the work as promised on time and for the cost quoted. More

by acbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 16, 2025

Always great service. Jon Stein our service manager always does a great job. As do the techs. More

by mjdriscoll07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Russ Darrow Honda responded

Thank you for your review and kind words for Jon and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 16, 2025

Very pleased with the customer service all that were involved in my purchase of the vehicle More

by RAYLEAZER27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

January 16, 2025

Enjoy interacting with Chris. He was very professional. Once I was aware of what the issues were, Kyle’s video was informative, was able to make an educated decision on the mainte More

by Michael Clifford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Berger
Jan 16, 2025 -

Russ Darrow Honda responded

Thank you so much, Michael, for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

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