Russ Darrow Honda

Genuinely one of the highest price honda dealerships in the region. They will try lots of tricks to move vehicles and keep you in the dark as much as possible so they can get the most money out of you. Mak the region. They will try lots of tricks to move vehicles and keep you in the dark as much as possible so they can get the most money out of you. Make sure you are communicating along the way because they will try and switch things around last minute. Also because it's a honda, never buy the warranties More

Good consistent service with a great working staff. I will go back! They treat their customers well! I will go back! They treat their customers well! More

Very kind,courteous,and quick service. My sales rep Lisa was also kind and courteous. Very willing to work with me and my needs. My sales rep Lisa was also kind and courteous. Very willing to work with me and my needs. More

After 25 years, I am no longer a Honda customer. The sales manager, Alvin Cobb, and the GM, George Matthews, would not make good on what I was promised. When it came time to putting the numbers on p The sales manager, Alvin Cobb, and the GM, George Matthews, would not make good on what I was promised. When it came time to putting the numbers on paper, there was a $10,000 difference from what was discussed less than 2 days prior. The quality of service over the years from Honda has drastically declined. Unfortunately, I have lost trust in Honda. More

Maddie was very helpful on a Sunday to get my oil changed in a quick manner. And I am always very pleased when it comes to the honda service department at russ darrow 👌 in a quick manner. And I am always very pleased when it comes to the honda service department at russ darrow 👌 More

Tried to buy a car from here. I had the mindset that if they had the car I wanted, plus the numbers made sense, I am walking out with the keys. Once I arrive to check out the car I had the mindset that if they had the car I wanted, plus the numbers made sense, I am walking out with the keys. Once I arrive to check out the car, for some reason it has a $7000 added markup. And then additional add ons that are not needed and/or dumb. Why am I being forced to pay about $200 dollars for a cargo tray in the trunk, that I dont even want. Why are wheel locks also an add on? Cars come with wheel locks, and if they dont, I am sure I could find some on my own that are cheaper. Either way I told them I would have entertained their BS add ons and $445 "service fee" if they take off the $7000 mark up. They refused. I walked out. I value my dignity over getting a car i want, not need. Luckily, I found the exact car I wanted that day, with no haggle pricing. STAY AWAY FROM HERE. More

Took my old reliable Civic in for a tune up on 12/10/22 came out with a better looking car. My service advisor Joseph R and the mechanic who worked on my car went above and beyond and tended to an issue I came out with a better looking car. My service advisor Joseph R and the mechanic who worked on my car went above and beyond and tended to an issue I wasn't expecting to be taken care of. Thank you for everything. More

The service department is always thorough and helpful in explaining the service needs of our automobiles. explaining the service needs of our automobiles. More

I inquired about a new Passport and the rudest, pompous salesman Mike Tuler responded. Plus they sell for OVER MSRP! I will NEVER pay over MSRP. I will never buy anything from a dealership in the future wh salesman Mike Tuler responded. Plus they sell for OVER MSRP! I will NEVER pay over MSRP. I will never buy anything from a dealership in the future who does that either. I have a list made of dealerships that are greedy. More

My car was serviced under the estimated time. The waiting room was clean and comfortable with coffee and a snack offered. Only improvement would be hot chocolate. My car was washed and I was o The waiting room was clean and comfortable with coffee and a snack offered. Only improvement would be hot chocolate. My car was washed and I was on my way after the service rep.explained the report and answered my questions. More