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Russ Darrow Honda

Milwaukee, WI

4.6
2,798 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,797 reviews

May 09, 2026

She had great customer service, she took her time discovered I needed rear differential fluid .. made sure I was caught up on all my maintenance .. More

by BOBBYHOLMES76
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleiah Brown
May 09, 2026 -

BOBBYHOLMES76 responded

She had great customer service, she took her time discovered I needed rear differential fluid .. made sure I was caught up on all my maintenance ..

May 11, 2026 -

Russ Darrow Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! George Matthews george.matthews@russdarrow.com

May 09, 2026

I went to have my car oil changed, the customer service and professionalism was of top quality More

by Marlonellis91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2026 -

Russ Darrow Honda responded

Aleiah and our team appreciate your kind words about the professionalism you experienced during your oil change. We’re glad to know you felt well taken care of and that your Honda CR-V is running smoothly. We look forward to helping with any future service needs. George Matthews george.matthews@russdarrow.com

May 09, 2026

I had an extremely positive experience getting my flat tire replaced at Russ Darrow Honda thanks to Alicia Love. From start to finish, Alicia was professional, friendly, and genuinely caring. She kept me More

by robertc
Recommend Dealer
Yes
Employees Worked With
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Love
May 09, 2026 -

Russ Darrow Honda responded

We’re glad Alicia’s professionalism and genuine care made your tire replacement quick and smooth. Thank you for trusting us with your Honda Passport service. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 08, 2026

Very understanding didn't feel like I was being scalped and also helped me with setting up my car for the next set of repairs in customization More

by Freemankee556
Recommend Dealer
Yes
Employees Worked With
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgardo Acosta
May 09, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience with the service on your Subaru WRX. Edgardo is pleased he could provide clear guidance and help prepare your car for its upcoming customization. We appreciate your trust and look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 08, 2026

No complaints, great service, thumbs up ? ??? If I need any services in the future I will be back, thank you More

by harrisonanita65
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie Wojciechowski
May 08, 2026 -

Russ Darrow Honda responded

Thank you for the thumbs up on your Honda Civic service. We’re glad you found everything excellent, and Maddie and our team look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 08, 2026

My experience was very great the representative was very cool and was very professional and he takes time and explain all the work that needs to done to my car.he also me and keep me up-to-date on the proce More

by nevillekay622
Recommend Dealer
Yes
Employees Worked With
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Gresbach
May 08, 2026 -

Russ Darrow Honda responded

It’s great to hear that Zach explained each step of the service on your Honda Passport and kept you informed throughout. Thank you for sharing your positive experience and trusting us with your vehicle. George Matthews george.matthews@russdarrow.com

May 08, 2026

Work well done, thanks. Both vehicles serviced there for years. Timely and as promised. Two thumbs up More

by Jmslms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Russ Darrow Honda responded

It’s wonderful to know our team has provided timely, reliable service for your Honda Odyssey and your other vehicle over the years. We’re glad each visit lived up to its promise. Thank you for your continued trust. George Matthews george.matthews@russdarrow.com

May 08, 2026

Fast and friendly service. Maddie did a great job walking me through the necessary service and wheel replacement procedure. More

by oliverramirezv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Russ Darrow Honda responded

We’re happy your Honda received fast, friendly care and that Maddie guided you through the wheel replacement and service process. Thank you for sharing your feedback and we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 08, 2026

Excellent dealership. Aleiah Brown did not schedule the emissions test I requested. Service is excellent. More

by lbeccavin
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleiah Brown
May 10, 2026 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

May 08, 2026

Very friendly staff and they did exactly what I needed to my car in a timely fashion More

by SHERRY123080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kailah Flores-Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Russ Darrow Honda responded

Thank you for the five-star rating. We’re glad our team completed your Honda Civic service promptly and addressed exactly what you needed. We look forward to helping you again soon. George Matthews george.matthews@russdarrow.com