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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
3,130 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 3,130 reviews

July 19, 2026

Great place to buy; great place for service! I will be back next time for sure! More

by Kalmitfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

Russ Darrow Honda responded

It’s fantastic to hear you enjoyed both buying and servicing your Honda CR-V Hybrid with us. Thanks for your trust, and we look forward to your next visit. George Matthews george.matthews@russdarrow.com

July 19, 2026

Smooth, easy and no hidden costs Friendly staff and technician Video stating what was done More

by LENNY82263
Recommend Dealer
Yes
Employees Worked With
Maddie
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Jul 19, 2026 -

Russ Darrow Honda responded

It’s great to hear that your HR-V service was straightforward with transparent pricing and friendly team support. We’re glad the technician’s video walkthrough made the work clear. We look forward to keeping your Honda running smoothly. George Matthews george.matthews@russdarrow.com

July 18, 2026

It was excellent, easy in and out This is what I want to tell you, if is not enough, I am sorry, but thanks. More

by GLADIS.SCOTT
Recommend Dealer
Yes
Employees Worked With
Jon Stein
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Jul 19, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience. We’re glad the Honda Civic service was quick and hassle-free. We appreciate your feedback and look forward to assisting you again. George Matthews george.matthews@russdarrow.com

July 18, 2026

The service was excellent. They were very friendly and work with the customer to satisfy their customers needs. More

by GLADIS.SCOTT
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rowley Clayborn
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Jul 19, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience. Rowley and our team are delighted to hear you enjoyed friendly and attentive service as you took delivery of your new Civic. Please let us know if we can assist you again. George Matthews george.matthews@russdarrow.com

July 18, 2026

Quick and easy with excellent service Quick and easy with excellent service and friendly staff who kept me updated on my vehicles status More

by bmad82996
Recommend Dealer
Yes
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Jul 18, 2026 -

Russ Darrow Honda responded

We’re glad your Honda HR-V service was quick and straightforward. Our team is pleased the status updates and friendly approach met your needs. Thank you for trusting us with your vehicle; we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

July 18, 2026

Very nice and caring Very good , thoughtful , caring, and considerate. They always kept me updated. More

by Lmoten69
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
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Jul 18, 2026 -

Russ Darrow Honda responded

Hearing that our team was thoughtful and kept you informed during your Honda Ridgeline service made our day. Rachel will be thrilled to know you felt cared for throughout the process. Thanks for trusting us with your vehicle. George Matthews george.matthews@russdarrow.com

July 18, 2026

He is the absolute best. I request him every time. I know my vehicle is in great hands, I trust his knowledge and experience More

by CRHIANNEH
Recommend Dealer
Yes
Employees Worked With
Levi
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Jul 18, 2026 -

Russ Darrow Honda responded

Thank you for trusting our service team with your Honda Pilot. We’re glad our advisor has earned your confidence and that you request him every time. We appreciate your loyalty and look forward to supporting your Pilot’s service needs. George Matthews george.matthews@russdarrow.com

July 18, 2026

Very good The customer service was excellent Time was very fast Enjoyed the snacks while I waited More

by TANYANEAL94
Recommend Dealer
Yes
Employees Worked With
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Love
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Jul 18, 2026 -

Russ Darrow Honda responded

It’s wonderful to learn your Honda Civic service went smoothly. Alicia and our team appreciate your feedback on the swift service and refreshments. Thank you for the 5 star review. George Matthews george.matthews@russdarrow.com

July 17, 2026

I've been going to RD Honda since 2017, all your staff are really good. Rachel is always super, thank you. More

by Pilot+Ridgeline
Recommend Dealer
Yes
Employees Worked With
Rachel
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Jul 18, 2026 -

Russ Darrow Honda responded

Thank you for your loyalty since 2017. We’re glad our team continues to deliver great service for your Honda Pilot. Your kind feedback means a lot and we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

July 17, 2026

I was taken care of as soon as I got to the dealership. My vehicle was looked at and they told me what the problem was and the estimated time I would have to wait. More

by annmcintyre1950
Recommend Dealer
Yes
Employees Worked With
Kalahari Flores Malone
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Jul 17, 2026 -

Russ Darrow Honda responded

Thank you for letting us know your Honda HR-V was taken care of so quickly. We’re glad our team pinpointed the issue and provided a clear timeframe for your wait. We appreciate your feedback and look forward to helping you again. George Matthews george.matthews@russdarrow.com

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