Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
2,322 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Contact Dealership
View Awards

10851 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 2,323 reviews

October 26, 2025

You didn't put the sticker in the windshield for my next oil change thank you More

by lutheracole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2025 -

Russ Darrow Honda responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. George Matthews george.matthews@russdarrow.com

October 25, 2025

Managed expectations well. Nice waiting area. Seemed thorough with their inspection. On time and efficient. More

by MDREWEK
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein.
Report | Print
Oct 26, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

October 25, 2025

I always do a walki-in and they get me in and out. Very efficient! More

by latosha.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

October 24, 2025

Samantha was great to work with. She was very friendly and professional. Her communication was excellent and she was always willing to answer questions. More

by Chooks1965
Recommend Dealer
Yes
Employees Worked With
Samantha Trepczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Trepczyk
Report | Print
Oct 24, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

October 24, 2025

Service was fast and staff was friendly. I was in and out in 35 mins for a tire rotation and oil change. More

by tlloyd93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

October 23, 2025

This dealership has been there to support me for every CRV that I have owned. I always receive excellence service, especially for my agent today.! More

by MORAANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2025 -

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

October 20, 2025

I have financed/leased my last 5 vehicles from this dealership due to the salesperson and the attentiveness, and customer service/care of the staff. They always create a memorable and easy process for More

by robertc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
AL COBB
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Ljubich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Russ Darrow Honda responded

Here at Russ Darrow Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! George Matthews george.matthews@russdarrow.com

October 19, 2025

Great place to purchase from! Highly recommend! Everyone is so friendly and accomodating. Would definitely come here again. More

by KATH.GUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2025 -

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

October 18, 2025

I typically only purchase Honda vehicles. This dealership does a great job of taking care of my vehicles. More

by MATTHEW.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2025 -

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

October 16, 2025

She was very sweet and took the time to explain everything to me Maddie was great fast More

by ASHER_NAOMI.MOM
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie Wojciechowski
Report | Print
Oct 16, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

1
...
3
4
5
...
233