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Russ Darrow Honda

Milwaukee, WI

4.6
2,083 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,083 reviews

January 16, 2025

Enjoy interacting with Chris. He was very professional. Once I was aware of what the issues were, Kyle’s video was informative, was able to make an educated decision on the mainte More

by Michael Clifford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Russ Darrow Honda responded

Thank you so much, Michael, for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

January 15, 2025

Took my car in for service for rough idle and losing power when accelerating. They checked the codes and told me that it was carbon buildup and a Buick dealer has to take care of it. I take it to the de More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yazen Saleh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. George Matthews george.matthews@russdarrow.com

January 15, 2025

Alondra Sandoval is AMAZING at her job. Will make this location as my go to location. I can't say enought positive thing about her. She made my experience grate. She called me when she said More

by Mauricio1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Russ Darrow Honda responded

Thank you, Mauricio! We appreciate your business and look forward to sharing your compliments with Alondra. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

January 14, 2025

The customer service was very good and were able to answer my questions they service my car at timely manor. I appreciate all the work More

by roseuzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazen Saleh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
Jan 15, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 14, 2025

Tiffany was very helpful and respectful! I received a loner vehicle for having a recall on my car. More

by IEDJJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
Jan 14, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

January 14, 2025

Always have a good experience dealing with Honda no matter the person very helpful and highly recommended More

by Don Deshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Russ Darrow Honda responded

Thank you, Don, for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 14, 2025

Darrow is easy to work with and tries to accommodate the buyer. Always a good experience. More

by JELEICHT
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Medina - Santa Anna
Jan 14, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 14, 2025

Rep was kind and thorough. When he tried to give me longer times for recalls than originally discussed, he tried his best to help expedite More

by IRISH2296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yazen Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

January 14, 2025

Professional, clean, courteous and accommodating. The team made sure I got everything checked out on my car and made the process easy to negotiate. More

by spirits-09-lives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yazen Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 12, 2025

We had a great experience, have gotten three cars there and all have been great experiences. More

by laura.anne.weigold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

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