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Russ Darrow Honda
Milwaukee, WI
2,095 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,095 reviews
January 16, 2025
Very pleased with the customer service all that were involved in my purchase of the vehicle involved in my purchase of the vehicle More
by RAYLEAZER27
Verified Customer
January 16, 2025
Always great service. Jon Stein our service manager always does a great job. As do the techs. Jon Stein our service manager always does a great job. As do the techs. More
by mjdriscoll07
Employees Worked With
January 16, 2025
Customer service is great. They completed the work as promised on time and for the cost quoted. They completed the work as promised on time and for the cost quoted. More
by acbaker
Employees Worked With
January 15, 2025
Alondra Sandoval is AMAZING at her job. Will make this location as my go to location. I can't say enought positive thing about her. She made my experience grate. She called me when she said Will make this location as my go to location. I can't say enought positive thing about her. She made my experience grate. She called me when she said she would, she kept me in to loop of things every step of the way. Was honest and very profesional. Thank you Alondra. More
by Mauricio1988
January 15, 2025
Took my car in for service for rough idle and losing power when accelerating. They checked the codes and told me that it was carbon buildup and a Buick dealer has to take care of it. I take it to the de power when accelerating. They checked the codes and told me that it was carbon buildup and a Buick dealer has to take care of it. I take it to the dealer and they found out it was the coil pack and the warranty provider will only pay if the repair is done at the dealer I purchased the car. So I had to pay $750 on something that was covered under warranty. I feel this all could have been avoided if the technician just investigated the issue further and confirmed if carbon buildup was truly the issue. More
by Darrell
Employees Worked With
January 14, 2025
Darrow is easy to work with and tries to accommodate the buyer. Always a good experience. the buyer. Always a good experience. More
by JELEICHT
January 14, 2025
Rep was kind and thorough. When he tried to give me longer times for recalls than originally discussed, he tried his best to help expedite When he tried to give me longer times for recalls than originally discussed, he tried his best to help expedite More
by IRISH2296
Employees Worked With
January 14, 2025
Professional, clean, courteous and accommodating. The team made sure I got everything checked out on my car and made the process easy to negotiate. The team made sure I got everything checked out on my car and made the process easy to negotiate. More
by spirits-09-lives
Employees Worked With
January 14, 2025
The customer service was very good and were able to answer my questions they service my car at timely manor. I appreciate all the work answer my questions they service my car at timely manor. I appreciate all the work More
by roseuzzi
Employees Worked With
Other Employees :
Tiffany Breuer
January 14, 2025
Tiffany was very helpful and respectful! I received a loner vehicle for having a recall on my car. I received a loner vehicle for having a recall on my car. More
by IEDJJT
