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Russ Darrow Honda

Milwaukee, WI

4.6
2,012 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,012 reviews

April 08, 2025

Service was fast and well done. My service rep (Jonathan S) was professional, knowledgeable, and pleasant to work with. More

by GTESELLE
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

April 07, 2025

I have been bringing my auto in for maintenance since I purchased my vehicle . And I think I should have been given a reasonable discount . I will start looking into other places to service my auto. More

by vivianmack21
Recommend Dealer
Yes
Employees Worked With
Zach Gresbach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Gresbach
Apr 07, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

April 07, 2025

The first time I ever got to see a car in the parking lot I was like ok More

by brianwomack216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

April 07, 2025

The service appointment was a breeze, and Adriana was very courteous, the work was completed ahead of time and to our satisfaction. More

by venkyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

April 06, 2025

Very nice people. Service was good. Wait was what I was told. I will be back. :) More

by OLIVIAANIYA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Williams
Apr 06, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

April 06, 2025

I’ve always experienced amazing service while I’m there. Always happy to come back More

by lindsey.holzhauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

April 05, 2025

Chris was very helpful and moved things along and was responsive and recommended an additional service needed More

by KURTBENEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Russ Darrow Honda responded

We appreciate your business and your kind words regarding your experience with Chris. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Kurt, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. George Matthews george.matthews@russdarrow.com

April 05, 2025

Very straight forward. Mike is the reason I came back to Russ Darrow to buy after the last lease where I went to another dealer because of the price above MSRP 2.5 years ag More

by JOHNELLING
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Tuler
Apr 05, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

April 04, 2025

Great experience I have no complaints I was taken care of and was lucky they brought up an HRV that was my favorite color red. More

by Maldana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Podlesnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

April 04, 2025

I have been going to Darrow Honda for my Honda service since 2011 and have never been disappointed. The service attendants always greet me promptly and with a smile. They keep me informed during the servi More

by Luvmyhondas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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