Russ Darrow Kia of Madison

The best service and reasonable prices. Recommend this service department. I have used this service department for many years and will continue to do so. service department. I have used this service department for many years and will continue to do so. More

Fast and friendly..!! The tech guys did a great job. The service advisor explained me very well everything and even showed me the proper way to used the remote start service advisor explained me very well everything and even showed me the proper way to used the remote start More

Russ was so amazing. Leah was a great representative. She answered all the questions I had and really made me feel comfortable and appreciated. Thanks guys for your help and hard work. Keep it up. answered all the questions I had and really made me feel comfortable and appreciated. Thanks guys for your help and hard work. Keep it up. More

I have purchased both a used 2012 Kia Forte and a new 2021 Kia Forte from Cliff Roberts and he was lovely to work with both times. Professional, knowledgeable, personable, and got me in and out in a reas 2021 Kia Forte from Cliff Roberts and he was lovely to work with both times. Professional, knowledgeable, personable, and got me in and out in a reasonable amount of time. I plan to go back to him for my third vehicle and plan to go back to Kia of Madison for my maintenance and services. More

Fantastic experience! Smooth and easy process, everyone was professional and fun to work with. I really appreciated how thorough Cliff Robert’s was. I have never bought a car before and was so clear on the was professional and fun to work with. I really appreciated how thorough Cliff Robert’s was. I have never bought a car before and was so clear on the functionality before I drove away. I’m usually at home reading the owners manual. Not the case with Russ Darrow and Cliff!! I’d recommend this dealership to anyone! More

The sales staff was very helpful and not pushy, it was a smooth transaction. Are salesman listened to are wants and needs.. l would recommend them... smooth transaction. Are salesman listened to are wants and needs.. l would recommend them... More

Everyone one i came in contact with was very helpful and friendly. I felt very welcome and comfortable. Came in for service on my kia soul and was just looking around, ended up falling in love with another friendly. I felt very welcome and comfortable. Came in for service on my kia soul and was just looking around, ended up falling in love with another kia and had no pressure from tony that I needed to buy He was very helpful and answered any questions I had honestly. Great salesman More

Made an apt for an oil change and it takes 1 hrs 1/2 ?????? And didn't wash the car either. Sad! Next time I will some where else.... ?????? And didn't wash the car either. Sad! Next time I will some where else.... More

Michael was very friendly, enjoyed working with him! the vehicle we purchased was what we expected. He was very professional, we never felt pressured. Everyone was very friendly. vehicle we purchased was what we expected. He was very professional, we never felt pressured. Everyone was very friendly. More

We have purchased 4 vehicles from Russ Darrow because of how professional and attentive they are with customers. Cliff has always heard what we need and want and make it happen! how professional and attentive they are with customers. Cliff has always heard what we need and want and make it happen! More