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Russ Darrow Toyota of West Bend
West Bend, WI
931 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 931 reviews
April 24, 2025
Love the RD Dealership in West Bend. Always available and very professional. Would recommend to everyone. Always available and very professional. Would recommend to everyone. More
by jeanne.taylor57
Verified CustomerEmployees Worked With
April 23, 2025
The Service Department was very busy but I and everyone I saw was well taken care of. Mr. Martin gave me information and choices on tires that I will need soon and answered my questions. saw was well taken care of. Mr. Martin gave me information and choices on tires that I will need soon and answered my questions. More
by Toyota hybrid owner
Employees Worked With
April 23, 2025
Brought car in for oil change & a second opinion about work another dealer said I needed but that I questioned. Turns out I did need new brakes & they made the time to do the service along with the oil ch work another dealer said I needed but that I questioned. Turns out I did need new brakes & they made the time to do the service along with the oil change. Water pump was not leaking as I had been told by other dealer. Cabin filter did not need to be replaced at this time, but likely will with next oil change. Tires are in good shape even though other dealer said I should consider replacing them. I will return to Russ Darrow for future maintenance. More
by ruthhelen45
Employees Worked With
April 23, 2025
Always quality work, good customer service, and trustworthy work! A delight to visit, clean environment, and easy in and out. trustworthy work! A delight to visit, clean environment, and easy in and out. More
by Dmthompson1
April 22, 2025
Very quick and efficient oil change. Courteous and knowledgeable staff answered all my questions and concerns. Courteous and knowledgeable staff answered all my questions and concerns. More
by Wolfpupsarah99
April 21, 2025
I drove here from Milwaukee, and I think it was worth every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here. every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here. More
by MORNINGGUY_99
April 21, 2025
Experience was great as always. Wait time was great. Rob did a great job with questions that I had. Wait time was great. Rob did a great job with questions that I had. More
by Abby1185
April 19, 2025
Great place! Service is always great, I’ve never had any issues, pleasant and clean environment Service is always great, I’ve never had any issues, pleasant and clean environment More
by AMUNDSON582
April 19, 2025
Friendly staff & very knowledgeable about the vehicles. Patient with all my questions! Dan took away all my stress and was so helpful. Patient with all my questions! Dan took away all my stress and was so helpful. More
by ESLAYTON333
Employees Worked With
April 19, 2025
Everything was on time and the advisor knew his product and made good recommendations for future services. and made good recommendations for future services. More
by Jurge58
