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Russ Darrow Toyota of West Bend
West Bend, WI
1,126 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,126 reviews
October 25, 2025
The service person was very knowledge able and helpful when I asked about what was being done with my vehicle. What was needed for my car to run better in the future when I asked about what was being done with my vehicle. What was needed for my car to run better in the future More
by Michael Ruminski
Verified CustomerEmployees Worked With
October 24, 2025
Abby, as always, was great. I love her dragons too! Thanks for good service again. I love her dragons too! Thanks for good service again. More
by Jason
Employees Worked With
October 24, 2025
Fast easy and great experience. They took my vehicle in as a trade. I got a brand new vehicle. Sales man new , exactly what I was looking for finance department took less than twent They took my vehicle in as a trade. I got a brand new vehicle. Sales man new , exactly what I was looking for finance department took less than twenty minutes for everything to be approved. More
by FEDELEJ53
October 23, 2025
Quick simple fast, it was the most easiest process ever. No hassle whatsoever trading in my vehicle , and getting myself into a brand new vehicle, they explained to me the great packages and everything that No hassle whatsoever trading in my vehicle , and getting myself into a brand new vehicle, they explained to me the great packages and everything that come with it very knowledgeable. Overall, it was a great experience. More
by FEDELEJ53
October 23, 2025
Quick simple fast, it was the most easiest process ever. No hassle whatsoever trading in my vehicle , and getting myself into a brand new vehicle, they explained to me the great packages and everything that No hassle whatsoever trading in my vehicle , and getting myself into a brand new vehicle, they explained to me the great packages and everything that come with it very knowledgeable. Overall, it was a great experience. More
by FEDELEJ53
October 23, 2025
Quick simple fast, it was the most easiest process ever. No hassle whatsoever trading in my vehicle , and getting myself into a brand new vehicle, they explained to me the great packages and everything that No hassle whatsoever trading in my vehicle , and getting myself into a brand new vehicle, they explained to me the great packages and everything that come with it very knowledgeable. Overall, it was a great experience. More
by FEDELEJ53
October 20, 2025
Everything went well They were organized, friendly and efficient I felt well taken care of efficient I felt well taken care of More
by isahemp
October 19, 2025
Always get great service! Get great service every time I stop in. That's about it. Get great service every time I stop in. That's about it. More
by Patotten
October 18, 2025
This was my first visit and first maintenance on my new Rav4. Nicholas was very helpful with check in. I like the video Noah did showing what he checked. He did talk a little fast so I had to replay the Rav4. Nicholas was very helpful with check in. I like the video Noah did showing what he checked. He did talk a little fast so I had to replay the video again. Thanks for making my first visit a pleasant experience. More
by Debbie
October 18, 2025
Very helpful and great customer service. Will be back for the next service. Alan Kugler. Will be back for the next service. Alan Kugler. More
by Alanswave
Employees Worked With
