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Russ Darrow Toyota of West Bend
West Bend, WI
1,087 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,087 reviews
September 06, 2025
They listened to my concerns and followed through addressing them. I was very appreciative of their efforts. addressing them. I was very appreciative of their efforts. More
by Barb
Verified CustomerEmployees Worked With
September 06, 2025
Klinton was great to my dad and myself, super easy to talk to and made my first buying experience amazing! talk to and made my first buying experience amazing! More
by Makenna
September 05, 2025
Jeriamiah was great. Your car wash has not worked for a while now. Please fix the car wash. Other than that Your car wash has not worked for a while now. Please fix the car wash. Other than that More
by airnsun
Employees Worked With
September 05, 2025
The service department does a great job. They get me in promptly, great communication with how my car is doing, and excellent follow up. There is fair pricing for the work they do. They get me in promptly, great communication with how my car is doing, and excellent follow up. There is fair pricing for the work they do. More
by Thechristie4
Employees Worked With
September 04, 2025
Good service on time and took care of my recalls. .that i didn't know I had.. .that i didn't know I had.. More
by Andersonbrett12
Employees Worked With
September 03, 2025
I knew what was wrong and he kept telling me that it could be something else. could be something else. More
by sparky2426
August 31, 2025
Good experience over the phone Everything was as agreed upon. Delivery condition was clean but there were still some chalk marks from Delivery inspection. Also truck was riding really stiff compared to oth upon. Delivery condition was clean but there were still some chalk marks from Delivery inspection. Also truck was riding really stiff compared to other tacomas I drove at other dealerships. Found all four tires pumped up to maximum pressure of 50psi, aired down to recommended pressure of 30 psi and trucks ride was much better. All in all a good purchase experience More
by christylcate
August 30, 2025
Ready @appointed time. Very tuned into my issues. Didn't just sweep them off. Sales person took the time to walk through delivery check list. Both seem to have my bes Very tuned into my issues. Didn't just sweep them off. Sales person took the time to walk through delivery check list. Both seem to have my best interests in mind. More
by J.R.
August 30, 2025
Very pleased to get an appointment so quickly. Abigail was able to answer my question about car settings. The work was completed very quickly. I'll be back for future service needs. Abigail was able to answer my question about car settings. The work was completed very quickly. I'll be back for future service needs. More
by DSzper
Employees Worked With
August 29, 2025
Got scheduled in fast. Did my oil change but couldn’t rotate my tires because of nut issues. Jeremiah explained to me what the problem is. Did my oil change but couldn’t rotate my tires because of nut issues. Jeremiah explained to me what the problem is. More
by Momat2012
Employees Worked With
