Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
990 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 990 reviews
June 14, 2025
Nick was prompt, thorough and very pleasant to work with. He is a great service rep.! He is a great service rep.! More
by peonywi
Verified CustomerEmployees Worked With
June 12, 2025
Very helpful and prompt in the service department. Overall the dealership has provided us with quality vehicles and service. Overall the dealership has provided us with quality vehicles and service. More
by DIAMTMFL2328
June 12, 2025
Everybody was very kind and professional. I’m glad that I bought a car from Russ Darrow Toyota. Thank you! I’m glad that I bought a car from Russ Darrow Toyota. Thank you! More
by Saaya S
June 12, 2025
I was very happy with the dealership and car purchased. Everyone was in a cheerful disposition, the sales representative and Financial Advisor were very nice people to work with. I’d give this dealership 5 Everyone was in a cheerful disposition, the sales representative and Financial Advisor were very nice people to work with. I’d give this dealership 5 Stars. More
by ATHLETIC_DIABETIC
June 11, 2025
It was very good. I like the video they send of the car. The people were very nice. I like the video they send of the car. The people were very nice. More
by beartick1
Employees Worked With
June 11, 2025
Everyone was friendly and respectful. The process was fast and the waiting room was comfortable. I also enjoyed having WiFi The process was fast and the waiting room was comfortable. I also enjoyed having WiFi More
by sesmith61
June 11, 2025
Keith the service advisor was pleasant and kept me up to date with the progress of service. Presented mileage based service recommendations with no sales pressure. He was helpful with having access to veh date with the progress of service. Presented mileage based service recommendations with no sales pressure. He was helpful with having access to vehicle history and could see what services had be performed already. He was professional and courteous. More
by B. Dharma
Employees Worked With
June 10, 2025
Will continue to use Darrow Toyota , not pushy and done on prompt time, didn't over sell, appreciate that. on prompt time, didn't over sell, appreciate that. More
by tjmac1957
Employees Worked With
June 09, 2025
Very efficient and everything done in a timely manner. I was kept abreast of all costs. I was kept abreast of all costs. More
by Gregl
Employees Worked With
June 08, 2025
Just went in for a simple tire rotation / oil change. The crew seemed to be quick and efficient and the adviser had all the information I needed. The crew seemed to be quick and efficient and the adviser had all the information I needed. More
by NSCHUBERT5502
Employees Worked With
