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Russ Darrow Toyota of West Bend
West Bend, WI
934 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 934 reviews
June 10, 2020
Got me in quickly for unscheduled service. Really nice job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip in 2 days. Thx Chris. More
by kpleeson2
Employees Worked With
Chris. Five stars
June 01, 2020
People were very friendly and bent over backwards to help me get the lease I was looking for. Heather was very helpful and explained everything to me. me get the lease I was looking for. Heather was very helpful and explained everything to me. More
by Swiskirchen
May 28, 2020
We loved working with Matt! We knew what we wanted and Matt delivered. When it came to picking up the vehicle he was so accommodating as the dealership was running behind. We hig We knew what we wanted and Matt delivered. When it came to picking up the vehicle he was so accommodating as the dealership was running behind. We highly recommend working with Matt!!!! More
by MichelleS
Employees Worked With
May 27, 2020
Great experience with Jim, purchasing our 2020 Prius XLE. Helpful, friendly and knowledgeable. Justin Gersonde was helpful, friendly, knowledgeable nd easy to work with, too. Helpful, friendly and knowledgeable. Justin Gersonde was helpful, friendly, knowledgeable nd easy to work with, too. More
by susan.garcia1
Employees Worked With
Justin Gersonde, Jim Dunker
May 23, 2020
Heather and Justin made the process quick and easy. They were a pleasure to work with. I would definitely recommend Russ Darrow Toyota to friends. were a pleasure to work with. I would definitely recommend Russ Darrow Toyota to friends. More
by Jillg1
May 23, 2020
Great quick and reliable service first time buying a car it was an amazing experience at Darrow the crew is the best around will be back for future purchase it was an amazing experience at Darrow the crew is the best around will be back for future purchase More
by Andrey
May 23, 2020
What a great experience. Travis was patient, thorough and informative. I've been buying and servicing my cars here for over 10 years! Thanks everyone! informative. I've been buying and servicing my cars here for over 10 years! Thanks everyone! More
by Ccarbery
May 21, 2020
I purchased my used Toyota Rav 4 in March and had a great experience with Ryan Z. The car I initially came to test drive did not meet my needs, and Ryan quickly helped me find a vehicle that is perfect for m experience with Ryan Z. The car I initially came to test drive did not meet my needs, and Ryan quickly helped me find a vehicle that is perfect for my family! Thank you Ryan! More
by ngiese
Employees Worked With
Ryan Z
May 18, 2020
Was in and out and on time. Couldn’t ask for anything better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. More
by Yotahighlander
Employees Worked With
May 17, 2020
Bob was professional, zero pressure, and made buying a car for someone who doesn't normally enjoy it, pretty good. Probably my best experience, and the team also was very cognizant of Covid 19 safety. I w car for someone who doesn't normally enjoy it, pretty good. Probably my best experience, and the team also was very cognizant of Covid 19 safety. I would definitely go back there again More
by Robert H
Employees Worked With
Justin Gersonde, Coty Becker, Kayla Gagliano, Robert Burger
