Russ Darrow Toyota of West Bend - Service Center

Just went in for a simple tire rotation / oil change. The crew seemed to be quick and efficient and the adviser had all the information I needed. The crew seemed to be quick and efficient and the adviser had all the information I needed. More

Polite and friendly service. Nail in tire found. They should have found it last time I was in for a rotation at 5,000 miles. I told them the pressure was low then and called af Nail in tire found. They should have found it last time I was in for a rotation at 5,000 miles. I told them the pressure was low then and called after I got home. I was told to add air. More

This dealership’s process of getting a car was quick and simple and awesome service. simple and awesome service. More

I have my 2016 Toyota serviced here so I was looking for a place to have my Ford Explorer serviced due to losing my trust at the Ford dealership I had been dealing with. Had stopped in last week and talked a place to have my Ford Explorer serviced due to losing my trust at the Ford dealership I had been dealing with. Had stopped in last week and talked to Keith and have not been disappointed for one second. We discussed my issue and brought the vehicle in was treated extremely well and feel I made the right move. Thank you More

You charged me 25 dollars labor for air filter change when it takes 20 seconds to change the filter. What do you charge per hour for labor 5,000 dollars. If I would of known that I would just by the filt when it takes 20 seconds to change the filter. What do you charge per hour for labor 5,000 dollars. If I would of known that I would just by the filter myself and change. Is it not enough that I’m buying the overpriced filter from you? This will be the last time I come by you for service More

Very friendly and had my recall work done on my Toyota RAV4 in 30 minutes RAV4 in 30 minutes More

They failed to find the problem. There was no charge, so that is fair. But when I took the car back, the problem showed up again the next day when I was driving. Considering, the p There was no charge, so that is fair. But when I took the car back, the problem showed up again the next day when I was driving. Considering, the problem is a brake system failure, it is difficult to give a positive review. More

service was good. Have been waiting for a part to come for replacement and haven't heard anything yet. Will be 2 weeks! Have been waiting for a part to come for replacement and haven't heard anything yet. Will be 2 weeks! More

Polite, efficient, worked me in when I was able to come there, work done in time they predicted there, work done in time they predicted More

Service experience was on time and they did exactly what they said they were gonna do. I really appreciated the video walk-through of the inspection. they said they were gonna do. I really appreciated the video walk-through of the inspection. More