Salerno Duane Chrysler Jeep
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent Service by Salerno Duane and the Service Department. I highly recommended Salerno Duane. Thank you! Department. I highly recommended Salerno Duane. Thank you! More
Customer service was the absolute # 1 goal of the all the people at the dealership! people at the dealership! More
We've worked with Francisco on 2 leases and he is the most informed, flexible, and easy to work with. Got us into the car we wanted and we're thrilled. A++ most informed, flexible, and easy to work with. Got us into the car we wanted and we're thrilled. A++ More
DO NOT BUY YOUR JEEP FROM SALERNO DUANE. This place is a full blown SCAM! I bought my Jeep and as part of the contract you receive 3 years of Jeep Wave Maintenance (tire rotation & oil chang This place is a full blown SCAM! I bought my Jeep and as part of the contract you receive 3 years of Jeep Wave Maintenance (tire rotation & oil change, see attached photo/document FROM JEEP!). However, by the time it came to the third year, they said they are not doing that anymore. I pointed out it was in the contract, on their website, and my salesperson, Boris Aguirre, had highlighted this feature to me several times at the sale. How could it be more clear than their own contract and their own website?!?!? They responded that no, they are not honoring the contract. I contacted the new service manager, Paul Bonilla, and he also highlighted they are no longer honoring the contract. The old service manager was very helpful and abided by the contract. I have a text from him that they owe us 3 years of Jeep Wave, but this is irrelevant to the new management. They do not honor their OWN contract. I have uploaded a photo & a document of their original description of Jeep Wave. DO NOT BUY YOUR JEEP FROM SALERNO DUANE. They take your money and then screw you. More
They are always straightforward, communicate well and get the work done on time. Everyone is friendly and helpful. the work done on time. Everyone is friendly and helpful. More
The dealership facilities are nice and open. The staff is welcoming and helpful. All in all it's a good place to do business. The staff is welcoming and helpful. All in all it's a good place to do business. More
Service Dept impossible to reach. Does not return calls. Appointments weeks out. Staff unhelpful in resolving. Does not return calls. Appointments weeks out. Staff unhelpful in resolving. More
Sergio was the best of the best! ! couldn’t be happier! I will highly recommend him. I never had a such experience at any dealership! ! couldn’t be happier! I will highly recommend him. I never had a such experience at any dealership! More
I'm not sure I actually needed service. There were only 1000 miles on the car There were only 1000 miles on the car More
Service was great never mind i won’t continue happy holidays bye bye bye bye holidays bye bye bye bye More







