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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
269 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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269 Reviews of Salerno Duane Chrysler Jeep - Service Center
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February 19, 2024
Service was quick and my advisor Matt Fuchs did an excellent job explaining it all and making sure I had all I needed while I waited. excellent job explaining it all and making sure I had all I needed while I waited. More
by kfontana348
Verified CustomerEmployees Worked With
Helpful February 17, 2024
Paul, Bill, Matt, and Jaylen are the best. Great people and great service. Thank you Great people and great service. Thank you More
by aleximperatore1988
Employees Worked With
Other Employees :
Phil Diamant
February 16, 2024
Ican’t get anyone to call me back. This is a ridiculous!! Have a $3500k repair and no one will return a call… This is a ridiculous!! Have a $3500k repair and no one will return a call… More
by wngarren
Employees Worked With
February 13, 2024
Excellent customer service…. Bill and staff were polite and understanding with my particular scheduling problems …A Class Act! Bill and staff were polite and understanding with my particular scheduling problems …A Class Act! More
by mhaydu414
Employees Worked With
Other Employees :
Ralph Cattle
February 10, 2024
Efficient and welcoming. I really don’t know why this review requires a 15 word minimum but I am at 17 now so hopefully can hit next and move on. Once More the service team I really don’t know why this review requires a 15 word minimum but I am at 17 now so hopefully can hit next and move on. Once More the service team was very good. More
by jcotoole45
Employees Worked With
Reception gentleman
February 09, 2024
Professional and friendly. Listened well and acknowledged all my requests. Advised me of what was included under warranty . Listened well and acknowledged all my requests. Advised me of what was included under warranty . More
by jpolivko
Employees Worked With
February 08, 2024
Bill was courteous and very knowledgeable about the issue at hand. I especially liked the text message that encourages to reply with any questions or problems. at hand. I especially liked the text message that encourages to reply with any questions or problems. More
by ffarbanec
Employees Worked With
February 01, 2024
Bill was great even when I was frustrated. Salerno has a labor issue so lots of delays and had to have my car there over 1.5 months, they should either told me to go elsewhere or had a loa Salerno has a labor issue so lots of delays and had to have my car there over 1.5 months, they should either told me to go elsewhere or had a loaner ready for me after waiting over a week for my vehicle back. More
by sneypatel3
Employees Worked With
February 01, 2024
The waiting area was so clean. Everyone was very nice. The service to my truck was fast and well done. Everyone was very nice. The service to my truck was fast and well done. More
by cedlewade
Employees Worked With
Other Employees :
Ralph Cattle
February 01, 2024
Service center is well run. Staff very helpful and knowledgeable. Wait time estimates are accurate. Staff very helpful and knowledgeable. Wait time estimates are accurate. More
by SEAN.SOBIN
Employees Worked With
