Sam Pack's Five Star Ford Carrollton

Five Star Experience I have been looking for a new or used truck for over a year. I contact Sam Pack Ford in Carrollton because I've heard good things about them. Reuben K I have been looking for a new or used truck for over a year. I contact Sam Pack Ford in Carrollton because I've heard good things about them. Reuben Krause was my sales guy. Wonderful man. He really listened to what my needs were and helped me narrow down what would be a good fit. I wanted the payments to be under a certain amount; he got pretty dang close to it. Good experience all around. I highly recommend Sam Pack Ford in Carrollton. Asked to speak to Reuben. You won't be disappointed. Also, the Business Manager, David Barragan, really made the finance end of the deal a pleasant one. He took the time to explain the contract and showed a personal interested in my questions. Great guy. More

Ease of New Car Buying It started with meeting Sean Pinegar, Internet Manager. After picking out what we wanted online, we met Sean to find "the car", hoping we could take a It started with meeting Sean Pinegar, Internet Manager. After picking out what we wanted online, we met Sean to find "the car", hoping we could take advantage of the Ford savings deals during Thanksgiving. Sean found only 1 car meeting our requirement, not on the lot, but within the Metroplex. After ensuring the availability of "the car" (a loaded Ford Edge), Sean made delivery arrangements to Sam Pack in Carrollton. The entire transaction was timely and sooo easy. Brandon led us through the optimal financing deal and we had the car the next morning. Alexandra scheduled the tint and ordered the cargo accessories for us. When we we picked up the car, the tint was complete, car washed, and we were inserviced on the car details. During the overview, we noticed a small dent on the passenger door. Sean told us to come in the next week (in the morning) when their "dent guy" is scheduled. I arrived in the morning as instructed and was in/out within 40 minutes. Alexandra had the cargo accessories ready when I was ready to leave. This dealership employs great folks who are friendly and knowledgeable. The ease of the transaction was incredible and the service was top notch. More

Leasing a fusion The facility is luxurious and I was treated with equal importance. There was not one slip or lack of attention. Every concern or questions I had were The facility is luxurious and I was treated with equal importance. There was not one slip or lack of attention. Every concern or questions I had were addressed with a friendly but professional response.it was excellent: Date I say exceptional. More

They treated me fairly and were willing to take time with me They took their time with me so that I could get a good deal. I don't think that they were upfront about the high interest rate that they tried to get They took their time with me so that I could get a good deal. I don't think that they were upfront about the high interest rate that they tried to get me to pay. More

Quick and easy experience This dealership was recommended by owner of Truck Toys, they worked to find a truck and a price range best suited for me, extremely happy with the sal This dealership was recommended by owner of Truck Toys, they worked to find a truck and a price range best suited for me, extremely happy with the sales dept. More

Awesome Service and Professional Advisor I've had my 2016 F150 Sport and Mustang in for service. Immediate assistance, quick turn around time and Vince made sure all concerns was addressed. V I've had my 2016 F150 Sport and Mustang in for service. Immediate assistance, quick turn around time and Vince made sure all concerns was addressed. Vince thanks for all you do!! More

Great Service We were greeted by Jeff Flaishans as we entered the dealership and he was very friendly, helpful and focused on making sure we had a great experience. We were greeted by Jeff Flaishans as we entered the dealership and he was very friendly, helpful and focused on making sure we had a great experience. We finished up the deal to purchase a new F 150 truck with Jared Wingard and he worked to make sure we were satisfied with the purchase. It was a great overall experience with friendly, helpful staff all around. More

Quick and Easy! I really wanted a silver Escape and Melanie bent over backwards to make that happen! She made everything super easy for me when we got to the dealersh I really wanted a silver Escape and Melanie bent over backwards to make that happen! She made everything super easy for me when we got to the dealership and was really friendly. I would recommend using Melanie, because she really does care about getting you the perfect car. I am loving my 2017 silver Escape! Thanks, Melanie and Five Star Ford of Carrollton for making it all happen! More

Happy Purchased a Honda, Don Wagner helped me out, he was very helpful, honest and went out of his way to get me great deal. Don Wagner deserves more than 5 Purchased a Honda, Don Wagner helped me out, he was very helpful, honest and went out of his way to get me great deal. Don Wagner deserves more than 5 Stars, a Gold Star rating comes to mind for such a helpful, caring person. 🌟🌟🌟🌟🌟 More

Amazing experience! Reuben Krause helped me find the SUV of my dreams at an excellent price. The trade-in process was a snap and my monthly payment was below what I expec Reuben Krause helped me find the SUV of my dreams at an excellent price. The trade-in process was a snap and my monthly payment was below what I expected for the level of vehicle I leased. I will shop with Reuben every time and will refer him to all of my friends and family! -PJ More