Sam Pack's Five Star Ford Carrollton

I had a fantastic experience! So happy to have met my sweet sales person, Makenna Purcell! She was fantastic over the phone and even better in person! She made the usual uncomforta So happy to have met my sweet sales person, Makenna Purcell! She was fantastic over the phone and even better in person! She made the usual uncomfortable experience smooth and easy! Justin in finance was fast and very helpful also! The dealership itself has a huge inventory and was very nice! We will definitely send anyone we know to this location! More

Excellent buying experience and follow-through I visited a handful of dealerships looking for a great price, solid customer service and follow-through. I ONLY found that at Sam Pack's Five Star Fo I visited a handful of dealerships looking for a great price, solid customer service and follow-through. I ONLY found that at Sam Pack's Five Star Ford of Carrollton. In addition, Melanie Lucero went above and beyond to ensure that all items were addressed and closed out to complete my purchase. I would strongly recommend working with this dealership and Melanie! More

Unbelievably quick, easy, and enjoyable experience! Buying a car has always been a grueling process that took hours and often weekends to complete. I really loathe going into dealerships. But today, I f Buying a car has always been a grueling process that took hours and often weekends to complete. I really loathe going into dealerships. But today, I found a fabulous truck at a great price and purchased it in under 2 hours. Everyone was incredibly kind and never made me feel pressured or uncomfortable. I truly will never deal with another dealership and will send my family and friends to buy from Chandler Center as long as he is in the business. Thank you for a wonderful experience, Chandler, Brandon, and Sam Pack Five Star Ford! More

Melanie and Justin 1st let me say if it weren't for Cheryl Wheeler, I would have never walked into the store. I don't buy Fords. She is in a round about related to me. S 1st let me say if it weren't for Cheryl Wheeler, I would have never walked into the store. I don't buy Fords. She is in a round about related to me. She connected me and Melanie and that was the best fit ever. She is honest and you could tell she really knows her stuff. I will buy from her again, I will also refer everyone I know to this dealership. Just all around awesome. Then if that wasn't the best we met Justin he was so helpful he gave us so many options no pressure we are here to get you a new car. The most non-stress car sale ever. Thank you so much for making my sale a dream!!! Great Great Service Ever! More

Great buying experience. No surprises. Great people who really care about helping you find the exact vehicle you're looking for. Jose Garcia was very patient and informative during the who Great people who really care about helping you find the exact vehicle you're looking for. Jose Garcia was very patient and informative during the whole process. Nothing but positive all the way around. More

Amazing Group I own a electrical business and I buy all my vehicles through the internet team. I have much success with Chris Sherman and his team, Don Wagner. I ca I own a electrical business and I buy all my vehicles through the internet team. I have much success with Chris Sherman and his team, Don Wagner. I can call or email and they have the truck/car ready for pick up when I arrive. Brandon Matthews usually handles the finance for me. He is very quick and easy to understand. Chris and all the guys went out of their way this past time because I bought a truck for my son, who thought I was bringing his truck in to get new tires put on. We were on a timeline and Chris made this experience a memorable one. As my wife was pulling into the dealership with my son, Chris was making sure the truck was cleaned and prepped and had a full tank of gas in it. Chris pulled the truck up front and center as my son walked up. I walked around the truck (my son actually thought I was not going to be there), and started it up with the remote and handed him the keys. He turned around and saw the truck and he had a look on his face that was incredible. They made this happen in a short amount of time. I also have to give a shout out to Garrett Tidman for the excellent service he gives. He services all my trucks and is fair and usually on time with his timing to pick up. Just amazing group of guys starting with Chris Sherman to Don Wagner to Brandon Matthews to Garrett Tidman. Thanks guys for making this last purchase something to remember. My son is still in disbelief. Thanks for all the picture taking also. More

Just keeps getting better As a long time customer, 15+ years, it nice to keep dealing with the same courteous and knowledgeable people. The experience keeps getting more effic As a long time customer, 15+ years, it nice to keep dealing with the same courteous and knowledgeable people. The experience keeps getting more efficient and enjoyable. Congrats to the employees and owner. More

GREAT BUYING EXPERIENCE We have purchased many vehicles with other dealerships but Five Star was one of the most enjoyable and great buying experiences. I would HIGHLY recom We have purchased many vehicles with other dealerships but Five Star was one of the most enjoyable and great buying experiences. I would HIGHLY recommend Five Star to my family and friends. Thank you so much! More

Great customer service! We really had a great experience, we strongly recommend their service! We got a great car on a good price; they had a lot of patience with us! We really had a great experience, we strongly recommend their service! We got a great car on a good price; they had a lot of patience with us! More

Five Star car buying experience! Best car buying experience I've ever had. Excellent customer service, Melanie Lucero was awesome, she worked hard to get me the best deal possible ma Best car buying experience I've ever had. Excellent customer service, Melanie Lucero was awesome, she worked hard to get me the best deal possible making my car buying experience very pleasurable. They didn't just sell you a vehicle and send you on your way. They took the time to go over all the features in the vehicle and how to work my ford touch even syncing my iphone before I left. I will be buying all my future vehicles from Sam pack ford in Carrollton. More