Sam Pack's Five Star Ford Carrollton

PURCHASE OF NEW TRUCK BOUGHT MANY TRUCKS AT THIS DEALERSHIP. EVERYONE PROFESSIONAL, HELPFUL AND KNOWLEDGABLE. TREATED VERY WELL EVERYTIME. SERVICE IS ALWAYS QUICK AND ACC BOUGHT MANY TRUCKS AT THIS DEALERSHIP. EVERYONE PROFESSIONAL, HELPFUL AND KNOWLEDGABLE. TREATED VERY WELL EVERYTIME. SERVICE IS ALWAYS QUICK AND ACCURATE. HAVE RECOMMENDED TO FRIENDS TO BUY HERE. More

Car buying made simple They found the vehicle I wanted and we negotiated a price with no hassle. Alan Reynolds was very easy to work with as well as the other staff members They found the vehicle I wanted and we negotiated a price with no hassle. Alan Reynolds was very easy to work with as well as the other staff members I worked with. More

Great as always the best in the metroplex I have bought 4 cars for my family and 2 for my niece. In the last two weeks I have bought 2 for my son and I. I do not go any where else for vehicles I have bought 4 cars for my family and 2 for my niece. In the last two weeks I have bought 2 for my son and I. I do not go any where else for vehicles because 5 Star Ford take care of me and my needs. Melanie is like the best sales person I have ever met. I feel with her that she really care for me. She wasn't assisting another older couple Monday and I told them not to worry that they were in good hands. More

Excellent dealership No pressure to purchase or up sell. They have been in business a long time, everyone I dealt with was friendly but not overly so and professional. No pressure to purchase or up sell. They have been in business a long time, everyone I dealt with was friendly but not overly so and professional. More

Purchase of 2015 F150 Lariat Had a very business schedule and wanted to capture the 0% financing before it expired. Alan Reynolds, my sales associate, very graciously interacted Had a very business schedule and wanted to capture the 0% financing before it expired. Alan Reynolds, my sales associate, very graciously interacted with my questions and requests by text and email and was very prepared for the times I stopped in. He went above and beyond to accommodate my crazy requests. Then when the time came to pick up the new vehicle, he had everything staged perfectly. Took less than 30 minutes total and I was on time for my dinner party in my new truck. Perfect experience, could not have been better. If I had a job for him, I would try to hire him away. Thanks Alan! More

Tony Robinzine Really enjoyed my visit . Everyone was very nice and helpful. Top of the customer service . No hassles or pressure to buy . I look forward to coming b Really enjoyed my visit . Everyone was very nice and helpful. Top of the customer service . No hassles or pressure to buy . I look forward to coming back again !!!!!! More

Purchase of Ford Edge Titanium The whole process went nicely with no glitches. I was not intending to buy that day, but simply to investigate the Edge and left with a brand new bea The whole process went nicely with no glitches. I was not intending to buy that day, but simply to investigate the Edge and left with a brand new beautiful cherry red Titanium with 12 miles on it. Everyone was most helpful and graciouis, making this the best experience I have had in buying a car. Now that I have a few miles on the auto, I can say that they have kept their word in obtaining an after market item for me, and answered my questions about functionality quickly and accurately. I intend to use the availabale technical support for the electonics as the occasion arises. All in all this was a very good experience, and the fact that I have a great vehicle doesn't hurt either. More

Pleasant Purchase Experience I have been using this dealership for at least 20 years and my purchase today was one of the best. Melanie Lucero and Dennis White answered all my que I have been using this dealership for at least 20 years and my purchase today was one of the best. Melanie Lucero and Dennis White answered all my questions and there was no pressure put on me to buy therefore making this purchase enjoyable. More

Great Service! I bought a used Silverado for a great price. My sales representative (Carl Teachout ) was hard working, friendly and honest. The car buying process i I bought a used Silverado for a great price. My sales representative (Carl Teachout ) was hard working, friendly and honest. The car buying process is definitely not fun but this dealership's sales and management team make the process comfortable and easy. I WILL be coming back for future purchases! More

Buying Made Easy!! I have driven nothing but Ford trucks for my entire adult life, This is the first NEW truck I have purchased, and the Sam Pack team did an outstandin I have driven nothing but Ford trucks for my entire adult life, This is the first NEW truck I have purchased, and the Sam Pack team did an outstanding job. The staff is well trained, and geared to customer satisfaction. My experience started and ended with my sales associate, Carl Teachout. He was able to quickly ascertain my needs, and get the right vehicle to meet them. To personalize my truck, Alexandra Benvenuto had the right accessories, and security solutions to protect my investment. The finance was handled by David Barragan, who did the pain staking task of running through the different payment options available, and allowed me to make the choice which best suited my finances. To finish the process, it was back to Carl and delivery of my vehicle. He took the time to go through the technology and accessories unique to my truck, to help familiarize me with its operation. Overall, this buying experience was the basis of building a relationship for the future. I will always drive a Ford, I will now buy them from Sam Pack's Five Star Ford in Carrollton, TX. where the buying, is truly made easy!! Thank you, Steve Tufts Frisco, TX. More