Sam Pack's Five Star Ford Carrollton

New lease A nice dealership. Helpful to get you all the rebates you can. Very knowledgeable about the vehicle. They weren’t pushy to get you to purchase all the A nice dealership. Helpful to get you all the rebates you can. Very knowledgeable about the vehicle. They weren’t pushy to get you to purchase all the extras just letting you know about the products. I paid a little more than I wanted but all in all they were very Friendly and helpful and I am sure that I will enjoy the new car. Joseph the sync guy was over the top in knowledge about the car. More

Best Experience!! Everyone always dreads going to buy a new car and let me tell you these guys made everything so easy for me. Flash was so friendly and easy to talk to Everyone always dreads going to buy a new car and let me tell you these guys made everything so easy for me. Flash was so friendly and easy to talk to and took his time with me and let me look at everything I was thinking about. Flash made sure I got everything I wanted and Mike made sure it happened!! Hands down the best car buying experience I've ever had! Joseph the sync guy was awesome too and showed me how to work everything!! Definitely will be sending all my friends to these guys in the future! Thank you!! More

Helped take my company to the next level I was needing several vehicles to grow my business. Kevin got me a line of credit with FMC. I now have all of my trucks full of electricians. Business I was needing several vehicles to grow my business. Kevin got me a line of credit with FMC. I now have all of my trucks full of electricians. Business is "shockingly" good when you can answer a customers needs when they call. Thanks Kevin for all you do. More

Great Service Was so friendly and knowledgeable about the Ford. Did whatever it took to make our visit pleasant and ensure we left with the car we wanted. Great Ser Was so friendly and knowledgeable about the Ford. Did whatever it took to make our visit pleasant and ensure we left with the car we wanted. Great Service would recommend to anyone. More

Great Car Buying Experience From start to finish, this car buying experience was awesome. I went to another dealer and they were trying to push me into a car that was out of my p From start to finish, this car buying experience was awesome. I went to another dealer and they were trying to push me into a car that was out of my price range and didn’t really want. Chandler listened to what I wanted in a car and was able to match that with what I was comfortable spending. The team as a whole valued me as a buyer and I appreciated that it didn’t feel like they were just trying to “sell.” I would highly recommend Five Star Ford and will definitely be coming to shop here when the time comes for a new car. I’m very happy with my car purchase. More

Melanie is awesome! This is the 2nd vehicle my family has bought from Melanie. Her attitude, knowledge of the product and patience made my experience pleasurable. The way This is the 2nd vehicle my family has bought from Melanie. Her attitude, knowledge of the product and patience made my experience pleasurable. The way she goes out of her way to make sure all questions are answered and respect she gave me, is the way customers want to be treated. Sam Peck claims to a 5 Star dealership, but Melanie is the true 5 Star person! More

Fabulous! I couldn't be happier with my experience at Sam Pack. This is my first time buying a car and Jess made sure it went as smooth as possible, she listene I couldn't be happier with my experience at Sam Pack. This is my first time buying a car and Jess made sure it went as smooth as possible, she listened about what I wanted in a car and made sure that she was showing me everything that was within my criteria. She was super personable and took the time to show me multiple types of vehicles. When I liked a car but wasn't completely sold she didn't try to push that car on me, she kept looking until we found the perfect one. I couldn't have had a better and more stress free experience. Thanks so much to the staff at Sam Pack Ford for all your help! More

Grant will help I showed up, unannounced, to research F-150's. Grant dropped what he was doing to help answer my questions. For my obscure questions that Grant wasn I showed up, unannounced, to research F-150's. Grant dropped what he was doing to help answer my questions. For my obscure questions that Grant wasn't able to answer immediately, he got in touch with someone or looked it up himself to answer the questions before I left. I really appreciate him working diligently to help me. There was zero pressure throughout the entire process, I felt comfortable and apart of the conversation the entire afternoon. Grant was able to show me multiple F150s that fit my very specific criteria. Process went so smooth that I pulled the trigger and ended up purchasing the initial p/u he showed me. More

The best experience! Michael X Michael I just had the best buying experience I have ever had with buying a car. Michael Krantz responded within 15 minutes to an online inquiry that I placed I just had the best buying experience I have ever had with buying a car. Michael Krantz responded within 15 minutes to an online inquiry that I placed online. We immediately set up an appointment and I came in today. I was a little nervous when he said he wasn’t expecting me so early but he quickly remembered our appointment and was able to pull up everything on the computer. Michael made me feel very comfortable and I never felt pressured at all. He came across as very genuine and exceeded all of my expectations. I have never owned a new car before and he made my dreams come true! He also took me around to other people at the dealership and introduced me and I just really felt valued as a customer. He is so nice and will get you what you need and what you ask for! Michael Pisarik did my financial package and can I just say the man is a genius! He was able to cut my payment down significantly less and was also very down to earth and straight to the point without being abrasive. He didn’t bombard me with unnecessary add ons and was very patient with me with all the questions that I had regarding the warranty packages. He’s great that’s all I can say! Joseph the tech guy was very knowledgeable I hope I am saying his name right I lost the card. He was very sweet and helped me figure out how to operate all the gadgets in my car and synched me right on up. To put it short, I had been putting off getting a car for a very long time because I was scared of being taken advantage of or being treated badly because I am a woman. All my fears were put to rest the minute I stepped into this dealership! I loved my experience and I will recommend others to come here as well. They really treat you like you matter here and the cars are gorgeous! More

Always been a pleasure to work with! Michael has been a great sales man to work with. I have worked with Michael in 2012 when I purchased my very exciting 2012 Mustang GT. He helped make Michael has been a great sales man to work with. I have worked with Michael in 2012 when I purchased my very exciting 2012 Mustang GT. He helped make the experience pleasant and enjoyable. I will definitely recommend Michael to friends and family. More