Sam Pack's Five Star Ford Carrollton

Excellent Experience First off, the wife and I have purchased a lot of vehicles at a lot of different dealerships over the years. We made a call inquiring about a vehicl First off, the wife and I have purchased a lot of vehicles at a lot of different dealerships over the years. We made a call inquiring about a vehicle we saw online and made our first contact with LINDSAY BASS. Lindsay was the BEST car salesperson we have had in all our years of buying and selling cars!! She was very honest and accommodating to all of our request. She made the whole process enjoyable & painless (what a sweet spirit)! Lindsay said she was new at the profession, but in our opinion, every dealership could use Lindsay Bass as a role model on how to treat customers. If you're in the market for a vehicle you must call Lindsay Bass! We would also like to praise Brandon in finance for the speedy & painless signing process!! Mario, Julie, & Savannah Rodriguez Azle, TX More

Wonderful experience I called Mike krantz over the phone and told him exactly what I was looking for (price and all) and he was able to make it happen. I have a toddler an I called Mike krantz over the phone and told him exactly what I was looking for (price and all) and he was able to make it happen. I have a toddler and couldn't spend an entire day at the dealership and him and the rest of the team made it happen quick and painlessly. I love my car and the service I received from five star ford! More

Great Customer Service Experience Michael is one of the most personable and funniest guys you will ever meet. Hev was honest and made this car buying experience one of my easiest trans Michael is one of the most personable and funniest guys you will ever meet. Hev was honest and made this car buying experience one of my easiest transactions yet. I'll defintely be doing business with him, from here on out. Thanks again Michael, we will defintely be referring you. More

Greatest Fastest Service Melanie is hands down the best salesperson I have ever had! I have purchased many cars before but she did my car buying experience phenomenal. The pr Melanie is hands down the best salesperson I have ever had! I have purchased many cars before but she did my car buying experience phenomenal. The process was very fast and Melanie was very honest with me from the beginning. Definitely coming back! More

Greatest Experience Ever Michael Crantz is easily the best car salesman I have ever dealt with. My family and I will continue to buy cars from this man until he gets sick of u Michael Crantz is easily the best car salesman I have ever dealt with. My family and I will continue to buy cars from this man until he gets sick of us. This dealer is always looking out for what is best for YOU! They want to build a relationship not just they're check book, both will come if you put the people first! More

Melanie Lucero Melanie was the best salesperson I have ever had! She was very professional make it all very easy and fun to buy our car. Thanks Melanie and Sam Pack Melanie was the best salesperson I have ever had! She was very professional make it all very easy and fun to buy our car. Thanks Melanie and Sam Pack Ford. More

Ask for Grant We wanted a second Ford Escape. Grant Wahlquist, salesman, and RJ, the general sales manager, got us the car we wanted at a great price. We are very t We wanted a second Ford Escape. Grant Wahlquist, salesman, and RJ, the general sales manager, got us the car we wanted at a great price. We are very thankful. More

Awesome experience Quick and best deal on Ford Mustang. It hardly took 2 hours to complete the whole process and I'm on the road in my new car. Quick and best deal on Ford Mustang. It hardly took 2 hours to complete the whole process and I'm on the road in my new car. More

Great Experience buying a used Toyota I found a used Toyota Tundra online at their dealership. I drove up from Austin to buy it. When I got there Melanie told us that there was a little bi I found a used Toyota Tundra online at their dealership. I drove up from Austin to buy it. When I got there Melanie told us that there was a little bit of damage to the passenger side of the truck that they were not aware of since the Truck was off site and never on their lot. They took full responsibility for it and fixed it very quickly. I had a meeting in Dallas that week so they gave me a loaner car while the Tundra was in the shop. It was fixed a whole day earlier than expected. Overall its was a great used car buying experience. Melanie and Jeff were both great to deal with. More

Great experience Melanie and Jeff treated us very well. I would highly recommend them. A great. 5 Star Experience overall and I am not just saying that! John V Melanie and Jeff treated us very well. I would highly recommend them. A great. 5 Star Experience overall and I am not just saying that! John V More