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Santa Cruz Toyota
Capitola, CA
357 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 358 reviews
Verified Customer
June 23, 2025
Great work, easy group to work with. Excilt for noises in check-in area. To loud to hear your people talking. Excilt for noises in check-in area. To loud to hear your people talking. More
by bash225
June 23, 2025
Wonderful service, easy to talk to everyone involved. Great work done in the time they said Great work done in the time they said More
by bash225
June 22, 2025
This is a very nice dealership; They are professional and prompt! My car loves them!😉👍 prompt! My car loves them!😉👍 More
by Donna M.
June 20, 2025
Staff were kind and management should figure out why they overbooked on some days creating a basic maintenance to take six hours. After service warranty expires , I will go elsewhere. I did ask about oil ser overbooked on some days creating a basic maintenance to take six hours. After service warranty expires , I will go elsewhere. I did ask about oil service and was again advised every 10k miles. The extended service warranty for $429 included 5 oil changes, one every 5k miles…What- you just told me every 10k. Not a good feeling about this More
by robinl819leona
Employees Worked With
Jerry
June 20, 2025
Great customer service people are always friendly. Work is done on time. I never feel pressured to pay for things I don’t need. I really appreciate that. My daughter loves the toy car and the popcorn Work is done on time. I never feel pressured to pay for things I don’t need. I really appreciate that. My daughter loves the toy car and the popcorn and the kids room. our favorite Toyota dealer!! More
by kim.brosseau
Employees Worked With
Service guys
June 19, 2025
Everyone is extremely kind, very experienced and knowledgeable and make the experience a very enjoyable experience. Steve, the one who drives the shuttle deserves as big a raise as possible! knowledgeable and make the experience a very enjoyable experience. Steve, the one who drives the shuttle deserves as big a raise as possible! More
by lsulli24
Employees Worked With
Other Employees :
Steve
June 19, 2025
Bought my Toyota here and have had almost all the maintenance done here too. Very happy with the service. Service manager always calls with issues or concerns. My last visit with a Service Manager na maintenance done here too. Very happy with the service. Service manager always calls with issues or concerns. My last visit with a Service Manager named Kyle was excellent. My check engine light came on. Ended up being due to a loose gas cap and he ended up not charging me for the diagnostic scan which I really appreciated. More
by Randy
Employees Worked With
Service Manager - Kyle @ Santa Cruz Toyota
