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Santa Cruz Toyota

Capitola, CA

4.1
175 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 175 reviews

May 11, 2025

Great. Count on able. Attitude of rental car girl needs work. Management dropped ball with her. More

by rtderwebb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Man who helped me was stellar. Rental car woman was awful.
May 10, 2025

Everything they did was great. From beginning to end. You resolved the problem with our car in an expedient manner. More

by Joelfran
Recommend Dealer
Yes
Employees Worked With
Lea was the service advisor.
May 10, 2025

It was fine. As expected. Everything went as expected. The communication was as expected. All good. More

by thedeloras4
Recommend Dealer
Yes
Employees Worked With
Mark Manuel
May 10, 2025

Got in and out in a few hours. Why a minimum for the remarks? Weird More

by yznaga
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
No name
May 10, 2025

I always get good service in the service dept. only one time the wait was way too long More

by boundses
Recommend Dealer
Yes
May 10, 2025

Last visit was to buy a new car. Salesman I worked with was friendly, helpful, not pushy. I’ve had good luck with their service dept also More

by ericacrawford
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Outstanding customer service and employee who checked in and out was fantastic and helpful. Thanks More

by pattibubb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Dept
May 09, 2025

I felt that in every way, the service was as good as it could be. My adviser was very upfront, which I appreciated, and definitely kept on my case, the clean up and repair needed because of the rodent dam More

by Elizabeth
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyle (my adviser); Hector Anthony (my shuttle car driver)
May 09, 2025

Great service. Great communication. Quick and efficient. That’s why I keep coming back. Thank you. More

by SCNurseSarah
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department
May 08, 2025

Good service, friendly service rep. Got a ride promptly after car drop off. I liked the test with photos of my dirty air filters and got them changed also More

by Lmercie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
May 09, 2025 -

Santa Cruz Toyota responded

Thank you so much for sharing this with us! We appreciate your business and look forward to your next visit!

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