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Santa Cruz Toyota

Capitola, CA

4.4
925 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 925 reviews

January 03, 2026

I like the fact that I can get transport to and from my home while waiting for the maintenance work to be completed.I'd like to give a shout-out to Mario, who has frequently been my driver, but all the dri More

by di_orourke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : See above for my comments on the drivers.
January 03, 2026

It took 6 hours to do maybe a 30 minute service appointment!!! Schedule better!! ?? Disappointed More

by sco4148
Recommend Dealer
No
Employees Worked With
Danny he was ok but service was terrible!
January 02, 2026

Thank you for your support when my son got sick. Lea was amazing and so understanding. She and the staff went above and beyond for us. More

by jhendricks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2026

I was happy to learn that the dealership is open on Sunday because that’s when I needed it. The battery in my Toyota cross was out. Devon, my service rep was very helpful. More

by John_simon6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon and I didn’t get his last name
Jan 02, 2026 -

Santa Cruz Toyota responded

We appreciate the review and your business, John! See you next time.

December 31, 2025

Great service have been a customer for decades Richard went above and beyond in teaching my wife how to use the car's features More

by dmacwha
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Dec 31, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

December 30, 2025

I really appreciated the pick up, everything was timed and I was kept informed about both the pick up drop off and the work being done on the car. Really appreciated the car wash. More

by chandlerdownunder
Recommend Dealer
Yes
Employees Worked With
Alex and a great rep whose name I can't remember
Dec 31, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

December 30, 2025

Easy to schedule, attentive and courteous staff, trust worthy recommendations I highly recommend Santa Cruz Toyota More

by janevarner
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Dec 30, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and recommendation! Our team looks forward to seeing you again.

December 30, 2025

Excellent customer service Cooperative team Respect Good atmosphere I am with them more than ten years Four runners Highlander service Tires More

by Abdulkassem2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review! See you next time.

December 29, 2025

Professional courteous. Promt. They were thoughtful on getting me a ride and calling exactly when truck was ready A+ More

by Naniamo
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
Dec 30, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

December 29, 2025

Excellent customer service Friendly thanks for the cookies a coffee see you next time for More

by landradeca
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review! See you next time.

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