Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Cruz Toyota
Capitola, CA
835 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 835 reviews
October 26, 2025
I booked service online. No ptoblrn. In the past when I bought my car I felt they were pushy and didn't completely explain the service package I bought No ptoblrn. In the past when I bought my car I felt they were pushy and didn't completely explain the service package I bought More
by akmcentee
Verified Customer
October 25, 2025
To date I am very satisfied with the service I have received at the Toyota service department. The staff is extremely courteous. received at the Toyota service department. The staff is extremely courteous. More
by jeannerodriguezgot
Employees Worked With
October 25, 2025
Fast, efficient, friendly. Courtesy rides were quick and cordial. Mikell was both professional and funny as were the courtesy drivers. Courtesy rides were quick and cordial. Mikell was both professional and funny as were the courtesy drivers. More
by Evanmatthewcox
October 25, 2025
I have come back every 5,000 miles because you at Toyota keep my RAV4 running without incident. Mike always has the car serviced in a timely manner - I bring a book and like your coffee and waiting area. keep my RAV4 running without incident. Mike always has the car serviced in a timely manner - I bring a book and like your coffee and waiting area. So far it’s been 120,000 miles without problems on the road. A great car, and great service. More
by ted.hoffman
October 24, 2025
My experience with the dealership has always been great. Misael Dagoo was awesome, I would definitely recommend him to my family. Misael Dagoo was awesome, I would definitely recommend him to my family. More
by j.saldana85
October 23, 2025
I have purchased several cars from this dealership. I service all of my vehicles there. Lately I feel the service has declined. You try to oversell, offer me things I don't need, and get snarky when I I service all of my vehicles there. Lately I feel the service has declined. You try to oversell, offer me things I don't need, and get snarky when I don't buy them. Mark told me I needed $2000 worth of service when I said no he looked through all of the recommendations, deleted half of them and then said I only needed $1000 worth of service. This is extremely shady to me and makes me lose trust in your dealership. It's unfortunate. More
by juls917
October 23, 2025
The work was done properly and on time. The waiting area was nice and comfortable. I will return for next check up. The waiting area was nice and comfortable. I will return for next check up. More
by Freewildman
Employees Worked With
October 23, 2025
This dealership is excellent! The staff treats the customers courteously and respectfully. They do what they can to be helpful, whether it be providing a shuttle ride, or simply a The staff treats the customers courteously and respectfully. They do what they can to be helpful, whether it be providing a shuttle ride, or simply accommodating a walk-in customer. I always look forward to my next service appointment with them. More
by aladdyn14
Employees Worked With
Other Employees :
Tom (sales manager), Chuck (Salesmen)
October 22, 2025
She was so nice and help me a lot muchas gracias por su ayuda espero regresar pronto ayuda espero regresar pronto More
by Barranco
Employees Worked With
