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Santa Cruz Toyota
Capitola, CA
262 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 262 reviews
Verified Customer
May 09, 2025
I felt that in every way, the service was as good as it could be. My adviser was very upfront, which I appreciated, and definitely kept on my case, the clean up and repair needed because of the rodent dam could be. My adviser was very upfront, which I appreciated, and definitely kept on my case, the clean up and repair needed because of the rodent damage was extensive and took time, but was done thoroughly and well, especially given how difficult it is to find and get the rodent, and to locate all the damaged wires, plugged up vents etc (with nesting material gleaned from the insulation), and so on. Everyone was helpful and polite, including the free shuttle service and drivers. More
by Elizabeth
Employees Worked With
Kyle (my adviser); Hector Anthony (my shuttle car driver)
May 08, 2025
Good service, friendly service rep. Got a ride promptly after car drop off. I liked the test with photos of my dirty air filters and got them changed also Got a ride promptly after car drop off. I liked the test with photos of my dirty air filters and got them changed also More
by Lmercie63
Employees Worked With
Hunter Jacob
May 08, 2025
I feel good about having my car serviced by Toyota mechanics. On my last visit, I was somewhat appalled by what a “minor service” costs! Further (with respect to the many friendly, gregarious employee mechanics. On my last visit, I was somewhat appalled by what a “minor service” costs! Further (with respect to the many friendly, gregarious employees) my service rep, (I’ve had him before) clearly, does not like people. Sadly, I will be researching other places in town to have my car serviced. More
by jeffhund0452
Employees Worked With
Service dept.
