Santa Cruz Toyota

Friendly, knowledgeable, helpful I was well taken care of from the dealership, I have been going there for a while and always a great experience from the dealership, I have been going there for a while and always a great experience More

I'd never leased before, but I'd owned a Corolla for20 years. I was looking for a small SUV type car and Joey showed me the Corolla Cross which impressed me. However, after researching the car, the Hybrid years. I was looking for a small SUV type car and Joey showed me the Corolla Cross which impressed me. However, after researching the car, the Hybrid version rated higher than the gas version so I asked for the Corolla Cross Hybrid XSE. Joey found the model in the color I wanted at a price point I could afford. Despite the tedium of the associated paperwork, the leasing process was relatively straightforward. Whenever I asked for something the answer was always yes; to the Hybrid model, to increasing my down payment, even to giving me some license plate holders for my 89 Toyota 4wd Pickup. I know the cars are great, but the sales and service staff proved their equal. More

I am a person of my word and would expect the same when making such a large purchase. making such a large purchase. More

Mikell was very helpful and personable. But you didn't have the part in stock that my 4Runner needed ( A gas cap) to keep my Check Engine / Take Your vehicle to a Dealership But you didn't have the part in stock that my 4Runner needed ( A gas cap) to keep my Check Engine / Take Your vehicle to a Dealership More

As always, Hunter listen to my concern and asked clarifying questions. He was very clear about what was wrong. clarifying questions. He was very clear about what was wrong. More

I know After 5 hours of waiting I was sent to car with a maintenence needed display. After that was dealt with another problem showed up. Cruise control didn't work. I went home (21 miles) and contacted Mik maintenence needed display. After that was dealt with another problem showed up. Cruise control didn't work. I went home (21 miles) and contacted Mike who took good care of me the next morning. More

Excellent customer service Prompt and efficient service Very convenient Reliable and affordable Great having a shuttle Very convenient Reliable and affordable Great having a shuttle More

Very patient, friendly, and informative! The service charge was a bit more expensive than unexpected. So he helped me come up with something that was tailored to my needs at the time. He was The service charge was a bit more expensive than unexpected. So he helped me come up with something that was tailored to my needs at the time. He was very informative on factory protocol and patient enough to explain what everything was. More

fast and courteous got to work done fast And the people that were courteous got the work done fast the people there were courteous and very helpful to my needs that were courteous got the work done fast the people there were courteous and very helpful to my needs More

Giselle was great at communicating and friendly. Vehicle service took much longer than what was estimated and the worker who was in charge of bringing my car to me had forgotten to get my vehicle. L Vehicle service took much longer than what was estimated and the worker who was in charge of bringing my car to me had forgotten to get my vehicle. Luckily Giselle gone to the service area herself to make sure they brought me my vehicle More