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Santa Cruz Toyota
Capitola, CA
1,007 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,007 reviews
Verified Customer
January 27, 2026
12 month delay with passenger airbag controller recall remedy. Other routine service was great Received Toyota airbag recall 12/24, told multiple times throughout 2025 no fix was available yet. As a resul remedy. Other routine service was great Received Toyota airbag recall 12/24, told multiple times throughout 2025 no fix was available yet. As a result, my wife was afraid to ride in the front passenger seat. Now Pablo tells me the fix has been available for some time, maybe 9 months. So why did the Santa Cruz Service department continue to tell me throughout 2025 no fix was available. I almost sold my 2021 Toyota Avalon More
by s4aqom
January 26, 2026
Appointment setting and intake were easy. Mr. Camacho was friendly, knowledgeable, and thorough. And the time estimate was exactly correct. Thank you! Mr. Camacho was friendly, knowledgeable, and thorough. And the time estimate was exactly correct. Thank you! More
by MeginSC
Employees Worked With
Danny Camacho
January 26, 2026
Easy transactions straight to the point Friendly accommodating, and the break area was a great spot to wait in accommodating, and the break area was a great spot to wait in More
by Trawick.marcus
January 25, 2026
Easy and professional from start to finish. Loved the shuttle service! I will be back! Loved the shuttle service! I will be back! More
by escape2hwe
January 25, 2026
She was very accommodating. Got it serviced same day and quickly. Friendly and loved the cookies. Got it serviced same day and quickly. Friendly and loved the cookies. More
by Bartovanetti
January 23, 2026
Wonderful. Quick. Thorough Comfortable waiting room with coffee and pastries well appreciated on a Sunday morning. Grateful to have service available on a Sunda Quick. Thorough Comfortable waiting room with coffee and pastries well appreciated on a Sunday morning. Grateful to have service available on a Sunday. More
by David@drbiles.net
Employees Worked With
Danny Camacho
January 22, 2026
The purchase was easy. When a leak was discovered two weeks after, Santa Cruz Toyota fixed it under the 3 month warranty. When a leak was discovered two weeks after, Santa Cruz Toyota fixed it under the 3 month warranty. More
by joelhernandez3065
