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Santa Cruz Toyota

Capitola, CA

4.0
139 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 139 reviews

May 02, 2025

Easy to schedule an appointment. As soon as you arrive, someone is there to greet you and get you checked in. Everything is explained clearly. The shuttle service is great. The servi More

by elinarher
Recommend Dealer
Yes
Employees Worked With
Ashley
May 02, 2025

Service staff was really great making me feel welcomed and took special care of my old truck as all the newer cars. Also the Shuttle service was prompt and the drivers were friendly and respectful. More

by viva_delsol94
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
May 02, 2025

Great knowledgeable of your vehicle and veryfriendly, trustworthy and honest employees that work in the service department. Thank you!!! More

by alohaglor3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mikel and Kyle
May 01, 2025

Service writer not engaging or welcoming. He wasn't outright rude just matter of fact and never smiled and wasn't personable. Called for pick up and was told vehicle ready and drove to pic More

by declined2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Mark the young man
May 01, 2025

Took the car in because the sunroof was not working. Also Had a bent rim and a tire that keeps loosing PSI. They fix the sunroof and the bent rim. But they never fixed the air leak problem. I mention th More

by sernasd
Recommend Dealer
No
Employees Worked With
Jerry. He was good. Who ever work on the car did poor work.
May 01, 2025

They are working around problems caused by a recall rather than fixing them… Not happy. More

by SantaCruzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Schultz
May 01, 2025

It was ok Very cold in waiting area. It would be nice to have appointment priority More

by cruzplannr
Recommend Dealer
Yes
May 02, 2025 -

Santa Cruz Toyota responded

Thank you for the feedback! We hope to see you again.

May 01, 2025

I was given great customer service and had the full service explained and notified as each was done More

by jonstuart
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review! Our team looks forward to your next visit!

May 01, 2025

Great customer service great attentive people as soon as you walk in the door with smiling faces More

by nbryant2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Santa Cruz Toyota responded

Thank you so much for the 5-stars and your business! Our team hopes to see you again.

May 01, 2025

Service is great and everyone is very nice. Overall pleasant experience every time I go. More

by geniameadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua justice
May 02, 2025 -

Santa Cruz Toyota responded

Thank you so much! Come on back to see us.