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Santa Cruz Toyota

Capitola, CA

4.5
854 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 854 reviews

December 01, 2025

Locally owned business is the best choice to support our community and local charities they donate to. More

by nickandjoanne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Santa Cruz Toyota responded

Thank you for the feedback and your business. Our team hopes to see you again!

November 30, 2025

Always very helpful staff Always available for a ride Work is always completed in a timely fashion More

by majik0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Santa Cruz Toyota responded

We appreciate the review and your business! Come on back to see us.

November 29, 2025

Great service. Expensive though. Solved my issue. Ride service is a plus. Customer service is always great. More

by lourdesrpu
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Dec 01, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

November 29, 2025

Omar was very helpful in identifying my Venza's service needs. I was glad that I could use the shuttle to get me home and back to Toyota to pick up my car. The coffee and pastries were great. More

by DANDMKANEMURA
Recommend Dealer
Yes
Employees Worked With
Omar
Dec 01, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

November 29, 2025

From the minute we bought our car at Toyota Santa Cruz, the service has been excellent. The courtesy rides home and back to the dealership have been timely and enjoyable — really appreciate the care, conce More

by Jimmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! It was such a pleasure having you here, and our team hopes to see you again.

November 28, 2025

Super service from write up to check out. Devan is professional, knowledgeable and helpful. Thanks! More

by mna2711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan Corini
Dec 01, 2025 -

Santa Cruz Toyota responded

Thank you for the great rating and your business! See you next time.

November 28, 2025

I came to by a car and was immediately met by Alex who showed me the car I was looking at. He answered all my questions and set up a test drive on the used Honda I was interested in. The car was perfect a More

by usscruzn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

November 28, 2025

Muy buena atención al cliente y atento a las dudas que teníamos como clientes Muy amable y atento More

by Jeovanyamaya412
Recommend Dealer
Yes
Employees Worked With
Misael
Dec 01, 2025 -

Santa Cruz Toyota responded

¡Gracias por la excelente reseña!

November 28, 2025

this dealership always brings me and my family the best customer service and not only our family but gives our cars the BEST service thus far. More

by xoxxrubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team is here for any future needs, and we hope to see you again.

November 27, 2025

Courteous, efficient, painless. Laughed at “Please say a little more. Just 12 more words…” Liked “Please say a little more. Just 12 more words…” More

by shawncronin
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Dec 01, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.