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Santa Cruz Toyota

Capitola, CA

Overview
Employees
Reviews
Vehicles
4.4
925 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 925 reviews

December 25, 2025

I especially want to thank Danny! He explained the few things I still need to get done on my car and I really appreciated it. The communication was excellent throughout. Just want to More

by kjellnilssen22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
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Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team is always here to help and we hope to see you again.

December 25, 2025

My experience in working with Omar was excellent. He was personable and professional. He kept me updated on the progress of my service. Hats off to Omar! More

by mikevanl
Recommend Dealer
Yes
Employees Worked With
Omar
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Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

December 25, 2025

Mikell is the best. I've known him for years and he is the reason I return to Toyota for service. More

by wscottberry1
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
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Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

December 25, 2025

Good except missed one recall Have to go back Didn't check one recall but told me my floor mats were installed properly More

by Sredfi3717
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mundt
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Dec 26, 2025 -

Santa Cruz Toyota responded

Thanks for taking the time to review and for your continued support. We look forward to earning that 5th star on your next visit!

December 25, 2025

Professional and friendly It was great service and attentive And as well very focused and friendly More

by jorgemenjivar05
Recommend Dealer
Yes
Employees Worked With
Omar Ruiz
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Dec 26, 2025 -

Santa Cruz Toyota responded

We appreciate the review and your business! See you next time.

December 25, 2025

Always efficient and friendly Always efficient and friendly. The waiting area is great and the drivers are the best! More

by Trow47
Recommend Dealer
Yes
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Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

December 24, 2025

Service was very professional. Great experience. I really enjoyed the coffee and baked goods it was a marvelous experience More

by jrnaess
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
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Dec 26, 2025 -

Santa Cruz Toyota responded

We appreciate the review and your business!

December 24, 2025

Very friendly and helpful. Trustworthy, never tries to make me buy more than I need and keeps me informed of what needs replacing or fixing on my next oil change. More

by C.cheaney
Recommend Dealer
Yes
Employees Worked With
Aaron Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Cotton
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Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

December 24, 2025

Even though I didn't make an appointment I was provided service immediately. I received regular text messages updating the status of my car and the results of the inspection. Very pleased. More

by judgedora
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
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Dec 24, 2025 -

judgedora responded

Very happy customer!

December 24, 2025

All was good with a couple of exceptions: 1. Engineering Problems with my BZ are not resolved. 2. We tried your shuttle service and it was late and took too long. Nice driver but we will make ar More

by jeff@mcdaniel.net
Recommend Dealer
Yes
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Dec 24, 2025 -

Santa Cruz Toyota responded

We appreciate you taking the time to share your experience with us. Our team is here for any future needs, and we hope to have the chance to earn your business!

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