Back

Santa Cruz Toyota

Capitola, CA

4.3
551 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary ...
Contact Dealership
Today: 10:00 AM - 7:00 PM Closed Now
View All Hours

4200 Auto Plaza Dr

Capitola, CA

95010

Directions

By Type

Showing 551 reviews

August 01, 2025

Pleasant staff quick service But would prefer Danish over the Biscotti in the waiting area More

by Verutti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle
Aug 04, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars! See you next time.

August 01, 2025

Really appreciated the fast and efficient service on my car, and the ride back and forth! More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drivers were great!
Aug 04, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team enjoyed having you here, and we hope to see you again.

August 01, 2025

Use caution with parts, they oversell. Overall a good experience. Repeat customer of Two trucks. More

by nehfdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Santa Cruz Toyota responded

We appreciate the feedback, and our team hopes to have the opportunity to work with you again.

August 01, 2025

I’ve been serviced by this dealer for more than 8 years without an issue. The folks are personable, and they’ve kept my car running well and safe. Thank you, Don G. More

by Redragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name is shown on my paperwork.
Aug 04, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Our team enjoyed having you here, and we hope to see you again!

July 31, 2025

I have always liked going to this dealership always respectful and courteous, until I went back because of a issue of not completing work on previous issues and was lied to about it and I overheard the More

by tampico822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 31, 2025

Great. Very friendly. Very attentive. All the staff were great. Mikell was very knowledgeable. The secretary at the front was very nice. More

by a41384h
Recommend Dealer
Yes
Employees Worked With
Mikel Johnson
Aug 01, 2025 -

Santa Cruz Toyota responded

We appreciate the 5-stars and your business. Come back to see us!

July 31, 2025

Excellent quality work. I am looking forward to servicing my vehicle in the near future. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Santa Cruz Toyota responded

Thank you so much, Randy! See you next time.

July 31, 2025

The service advisor at Toyota of Santa Cruz kept me updated of everything that they were doing to my vehicle. Also, the shuttle service was excellent on time and quick. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Aug 01, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business. See you next time!

July 31, 2025

Had to go back to get maintenance warning reset, that was the reason for appointment More

by skicooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 01, 2025 -

Santa Cruz Toyota responded

We appreciate your business, and our team hopes to have the chance to earn your business again in the future!

July 31, 2025

The facility was clean and organized. Your employees were professional. We decided on the work that needed to be done. I took the free shuttle home. When the work was completed, I returne More

by divesaildive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair department
Aug 01, 2025 -

Santa Cruz Toyota responded

We appreciate the 5-stars and your business! Our team is always here to help, and we hope to see you again!