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Santa Cruz Toyota

Capitola, CA

4.4
778 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 778 reviews

October 31, 2025

Getting my new car was easy and quick. Great customer service! The transaction was seamless from start to finish. More

by marilynminke7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Deegan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wallace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review! Congratulations on your purchase! We wish you many happy miles, and we are here for any future needs.

October 31, 2025

Professional, straight forward, left me confident all was addressed properly. Will definitely trust me Land Cruiser with this dealer when I move to Santa Cruz full time. More

by Waynefliegel
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Nov 03, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

October 31, 2025

Very helpful and thorough and polite. Made process of a big 120k service easy and my car drives like new More

by welsh120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 03, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! We hope to see you again.

October 31, 2025

Streamlined and efficient. Got my car in at the appointed time and had the service completed within two hours. More

by rlkingon
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Nov 03, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

October 30, 2025

It took longer than expected but overall was a good experience. I did have a late appointment so I understood. More

by cfmartin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

October 30, 2025

The Toyota dealership and people there take great care in ensuring customer satisfaction. They have amazing sells people and associates who are fun and easy to work with. Would highly recommend to anyone. More

by xortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and recommendation! See you next time.

October 30, 2025

The people are professional and curtous. They let me know what need to be fixed immediately and what can wait. More

by robtraughber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

October 29, 2025

Quick and friendly. Hot coffee is a plus, and with the pastries, it is an added treat. More

by jogrfo
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schultz
Oct 30, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business!

October 29, 2025

Management did great job handling any concern that I had. They spent a lot of time with me until I felt comfortable and confident that I was in good hands bringing my vehicles to them for service. I will con More

by Jordan.tuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schultz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. Our team is always here to help and looks forward to seeing you again!

October 28, 2025

I went in for an electrical issue with my locks, Oscar made sure I had warrenty coverage. He took very good care of me. More

by jvaldezjr75
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 28, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! We are here for any future needs and hope to see you again.