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Santa Cruz Toyota

Capitola, CA

3.8
126 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 126 reviews

May 01, 2025

Excellent and conscientious Tim is an outstanding human being who places customer interactions as a priority More

by phnxrestore
Recommend Dealer
Yes
Employees Worked With
Tim service writer
May 02, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business!

May 01, 2025

Service was quick and efficient The representative and the driver completed their roles well. And with kindness. More

by vle123
Recommend Dealer
Yes
May 02, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review!

May 01, 2025

Quick & competent. As well as friendly, straightforward, communicative, and any six more positive adjectives you'd like to choose. More

by sparroweye
Recommend Dealer
Yes
May 02, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and your business. Our team will see you again!

May 01, 2025

Everyone was very friendly and text me to let me know what they were doing. I also let u know what I would take care of. Thanks for your helpfulness More

by ruthcameronmanor48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 02, 2025 -

Santa Cruz Toyota responded

Thank you for sharing this with us! Our team enjoyed working with you.

April 13, 2025

Told me I needed a new battery and eat proofing. They didn't know they had already rat proofed the car. I declined the new battery. AAA came to my home with a computer that Checked my battery. I was More

by happycatsathome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
January 06, 2025

Crooks. .. Went in for an alternator issue, they said I needed a new wiring harness, quoted me almost $7000. I had my truck towed back home, replaced the alte More

by gravity1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
May 01, 2024

Max was very knowledgeable and easy to work with! He made our experience enjoyable! Thanks Max! More

by Heather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
May 01, 2024 -

Santa Cruz Toyota responded

We appreciate the outstanding review and your business! Our team is always here to help, and we hope to see you again!

April 13, 2024

Worst place for car repairs. I spent over $4000 in repair work THEY said I needed. My car doesn't run any different than it did when I took it in. They have had it 2 month & I ge More

by mslisabelle99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Hardy
January 20, 2024

No one likes to be upsold for maintenance parts that should have been previously replaced. More

by Practicality Plus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Hardy
December 06, 2023

I bought a certified used Tacoma from these guys. Everything seemed to work out fine except for a couple things. There were dents that they agreed to fix that were not repaired well and I was not in More

by SiennaCorona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Kirkpatrick
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