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Santa Cruz Toyota

Capitola, CA

4.4
930 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 930 reviews

December 25, 2025

Always efficient and friendly Always efficient and friendly. The waiting area is great and the drivers are the best! More

by Trow47
Recommend Dealer
Yes
Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

December 24, 2025

Even though I didn't make an appointment I was provided service immediately. I received regular text messages updating the status of my car and the results of the inspection. Very pleased. More

by judgedora
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Dec 24, 2025 -

judgedora responded

Very happy customer!

December 24, 2025

All was good with a couple of exceptions: 1. Engineering Problems with my BZ are not resolved. 2. We tried your shuttle service and it was late and took too long. Nice driver but we will make ar More

by jeff@mcdaniel.net
Recommend Dealer
Yes
Dec 24, 2025 -

Santa Cruz Toyota responded

We appreciate you taking the time to share your experience with us. Our team is here for any future needs, and we hope to have the chance to earn your business!

December 24, 2025

Service was very professional. Great experience. I really enjoyed the coffee and baked goods it was a marvelous experience More

by jrnaess
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
Dec 26, 2025 -

Santa Cruz Toyota responded

We appreciate the review and your business!

December 24, 2025

Very friendly and helpful. Trustworthy, never tries to make me buy more than I need and keeps me informed of what needs replacing or fixing on my next oil change. More

by C.cheaney
Recommend Dealer
Yes
Employees Worked With
Aaron Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Cotton
Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

December 24, 2025

I live in Reno, NV, & choose to bring my Sienna to SC Toyota bc of the caring & professional staff. I am impressed w/SC Toyota & not w/the 2 dealerships where I live. Mark Maciel is the best & he has t More

by DrSherTodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob shuttle driver
Dec 26, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! We appreciate you taking the time to share this with us and for making the trip to see us. We're always here to help!

December 23, 2025

Came in around 5 the night before and waited, then told come back as their shuttle was done for day More

by Jacob_1107
Recommend Dealer
No
Employees Worked With
Pablo Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Dec 24, 2025 -

Santa Cruz Toyota responded

We are sorry that you were less than satisfied with your visit. Your feedback helps us improve, and we hope to have the chance to earn your business in the future.

December 23, 2025

The service department is always so helpful and keeping my fleet of cars on the road Very professional delivered beyond my expectations...! More

by Snakeyes
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Maciel
Dec 24, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

December 22, 2025

Service to the truck was good. Transportation was good. Service desk was fair. Would return again More

by Rightorwong
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Dec 23, 2025 -

Santa Cruz Toyota responded

We appreciate the feedback and hope to have the chance to work with you again!

December 21, 2025

Did not honor coupons for windshield wipers. Check in time was 20 minutes and service advisor was not friendly More

by Loisschwab5
Recommend Dealer
No
Employees Worked With
Tim Mundt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mundt
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