Back

Santa Cruz Toyota

Capitola, CA

4.4
1,640 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
Contact Dealership

4200 Auto Plaza Dr

Capitola, CA

95010

Directions

By Type

Showing 1,640 reviews

September 11, 2026

Very professional I like the peaceful atmosphere and they did a very good job to take care of my car More

by vantvu06
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
Sep 12, 2026 -

Santa Cruz Toyota responded

Thank you for the five-star rating! We’re glad you found our atmosphere peaceful and professional, and that your Corolla Cross received the care it deserves.

September 11, 2026

Excellent customer service, very experienced staff Found the exact vehicle I wanted with a very smooth experience More

by p.huntley2
Recommend Dealer
Yes
Employees Worked With
Richard Brabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Brabo
Sep 11, 2026 -

Santa Cruz Toyota responded

Our team enjoyed helping you lease your new Toyota bZ and are glad the process felt effortless from start to finish. Knowing you appreciated our team’s expertise and service quality means a lot to us.

September 11, 2026

Good Friendly service, nice coffee machine , clean. There is always time to look at new and used cars. Had a great salesperson, Miso. More

by harlandloans
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
Sep 11, 2026 -

Santa Cruz Toyota responded

Knowing you found our coffee station inviting and our facility spotless is rewarding. We’re glad the service on your Toyota Camry met your expectations and you had time to explore our new and used inventory. Hearing that you enjoyed working with our sales team means a lot to us.

September 11, 2026

Friendly quick service Nice atmosphere for waiting and an option for the shuttle was very helpful More

by Themisskellye
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 11, 2026 -

Santa Cruz Toyota responded

Knowing you found the service on your Toyota RAV4 friendly and prompt and our waiting area welcoming means a lot to our service team. We’re pleased the shuttle option was helpful during your visit.

September 11, 2026

Got my car serviced and detailed. It looked great and runs better than it did before. More

by rachel.termini
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Maciel
Sep 11, 2026 -

Santa Cruz Toyota responded

Knowing your Camry Hybrid looks great and runs better than before means a lot to our service department. Hearing that our detailing and service boosted its performance is rewarding.

September 11, 2026

I love the dealership and have purchased 2 Rav 4s in the last two years but the service dept performed poorly. More

by john.bruckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Norton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to contact me. - Simon Bachir, General Manager, simonb@santacruztoyota.com

September 11, 2026

Lea Clarke, is amazing! She really represents SANTA CRUZ TOYOTA, she answered all of my questions about my car service. This is the first time that I feel very comfortab More

by maria_p921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was such a pleasure having you here, and we hope to see you again.

September 10, 2026

Friendly, prompt service! Very pleasant waiting room. Excellent experience all the way around Five Stars More

by sherriehuneke
Recommend Dealer
Yes
Sep 11, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

September 10, 2026

The gentleman who helped me I think his name started with a P he has a goatee and tattoos he was wonderful, informative, professional I was there to have my tires aligned or alignment check rather More

by megbrooke82
Recommend Dealer
Yes
Sep 11, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business. Our team is here for any future needs, and we hope to see you again.

September 09, 2026

I have been to Santa Cruz Toyota twice and both times the experience was exceptional. More

by nancykorach
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Sep 09, 2026 -

Santa Cruz Toyota responded

Knowing that you found our service on your Toyota Avalon exceptional both times means a lot to our team. Mikell and our service team appreciate you coming back and look forward to assisting you again.

...
4
...