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Santa Cruz Toyota

Capitola, CA

4.4
1,488 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,488 reviews

August 01, 2026

Toyota Of Santa Cruz treats their customers with respect. They are earnest, efficient and responsible in their dealings with their customers. I would recommend my friends and family to go to Toyota Of Santa More

by tanyaossipoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Santa Cruz Toyota responded

Thank you for sharing your positive experience with our service on your Toyota Corolla Cross. We’re glad our team’s respectful, efficient, and responsible approach stood out. Your recommendation to friends and family means a lot to us.

August 01, 2026

This experience has been by far the best car buying experience I’ve ever had. They were extremely accommodating, they were quick to get the sale done so that we could get home on time, they made sure t More

by jaderinpotter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Solis-Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Bachir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Aug 01, 2026 -

Santa Cruz Toyota responded

Thank you for choosing us for your Mazda CX-50 purchase. We’re delighted Phil and Jonathan could provide accommodating service and keep things efficient so you could get home on time, and that your toddler enjoyed seeing all the cars. We look forward to serving you and your family again.

July 31, 2026

Good service! I think Lea was great, she's an asset to your business. Give her a raise! More

by ralph35
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
Jul 31, 2026 -

Santa Cruz Toyota responded

It’s wonderful to hear Lea delivered excellent service on your Toyota Tundra. Your recognition of her efforts is appreciated. We look forward to assisting you again.

July 31, 2026

They tried to interest me in trading in my RAV4 for a new car, but I wasn't interested. More

by etp3
Recommend Dealer
Yes
Employees Worked With
idr
Aug 02, 2026 -

Santa Cruz Toyota responded

Thank you for sharing your experience. We appreciate your business and hope to see you again soon.

July 31, 2026

Quick and affordable service. Will return for future services. Quick and affordable service. Clean waiting room and great amenities. More

by iampablog87
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Jul 31, 2026 -

Santa Cruz Toyota responded

Thank you so much for taking the time to share this with us! We look forward to your next visit!

July 31, 2026

Mark is a great service person. Very knowledgeable and kind and funny too. Hope he is rewarded fir his good service More

by manabeja
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Maciel
Jul 31, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed having you here, and we wish you many happy and safe miles. See you next time!

July 30, 2026

So far their service has been excellent. I had to return the next day to have the part they ordered put on and they rushed it through for me because I had a doctors appointment. More

by vsilva4u
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Jul 31, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

July 30, 2026

Professional and streamlined Great customer service and attention to detail with shuttle service Love the service More

by Mangodtk
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Jul 30, 2026 -

Santa Cruz Toyota responded

It’s wonderful to know our professional, streamlined approach and shuttle option made your visit smooth. Jerry and our team appreciate your kind words about the attention to detail and are glad you enjoyed the service for your Toyota.

July 30, 2026

Did not fix my problem. The technician tried the same thing as prior techs. It makes me disappointed in Toyota More

by yodels.briefer.0z
Recommend Dealer
No
Employees Worked With
Omar
Jul 31, 2026 -

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to contact me. - Simon Bachir, General Manager, simonb@santacruztoyota.com

July 30, 2026

Hunter is very communicative and knowledgeable Hunter is an outstanding service advisor. He’s very communicative, knowledgeable, and always takes the time to explain what needs to be done and why. I never f More

by elizabethav21
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
Jul 30, 2026 -

Santa Cruz Toyota responded

Thank you for highlighting our clear communication and transparency during your RAV4 service. We’re pleased you felt confident in our advice and appreciate your recommendation. We look forward to caring for your Toyota again.

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