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Santa Cruz Toyota
Capitola, CA
1,381 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,381 reviews
June 26, 2026
They mark up their prices significantly. The staff is very hospitable. Take your time to thoroughly go over your service contracts... most are unnecessary and overpriced. The staff is very hospitable. Take your time to thoroughly go over your service contracts... most are unnecessary and overpriced. More
by jonpaulbones
Verified Customer
June 26, 2026
Timely The appointment was on time and I was texted when car was ready, which was earlier than expected. car was ready, which was earlier than expected. More
by Amartagol
June 26, 2026
Took my car in for an alignment and the problem wasn't fixed. It came out worse than what it went in. fixed. It came out worse than what it went in. More
by Antoniobecerramata85
June 26, 2026
Car is less than 2 years old, needed a 3rd battery. Asked service rep to figure out why there seems to a parasitic drain on the battery. They said they don't know, replaced the battery again, and told Asked service rep to figure out why there seems to a parasitic drain on the battery. They said they don't know, replaced the battery again, and told me to call Toyota. I called and was told the service department is responsible. No responsibility taken, no action taken. Just the run-around. Quite unhappy!! More
by smjpowers
June 25, 2026
Professional, efficient, and trustworthy We are lucky to have a dealership like this in Santa Cruz. We refer all of our friends/family here. have a dealership like this in Santa Cruz. We refer all of our friends/family here. More
by Bethhansman
June 25, 2026
Mark was so helpful, courteous, and professional. Just a pleasure. Benjamin greeted me since I was there so early, very kind. Just a pleasure. Benjamin greeted me since I was there so early, very kind. More
by nataka55
June 25, 2026
Knowledgeable, kind, caring, good communication and not pushy. Check-in was quick and love the service shuttle. pushy. Check-in was quick and love the service shuttle. More
by w_baltazar
June 25, 2026
Good dealership Every one was nice they took down info of what I was looking for and called me back that day on a used car they were going to put out what I was looking for and called me back that day on a used car they were going to put out More
by mxc380ktm
Employees Worked With
Alex
June 25, 2026
Always on time, courteous and friendly. Respond thoroughly to my questions. Ask me if I need anything else. Respond thoroughly to my questions. Ask me if I need anything else. More
by mtustin
