Santa Cruz Toyota

Danny Camacho was a phenomenal Service Advisor who took the time to explain which repairs would be needed for my next maintenance service on my 2015 Prius. It helps me budget months in advance. His honesty the time to explain which repairs would be needed for my next maintenance service on my 2015 Prius. It helps me budget months in advance. His honesty and foresight are very much appreciated. Thank you. More

The staff was very helpful and knowledgeable. Pablo Garcia explained what my vehicle issues were and what they needed to do to resolve the issues. I will continue to go and recommend this dealer Pablo Garcia explained what my vehicle issues were and what they needed to do to resolve the issues. I will continue to go and recommend this dealership for their customer service team as well as their technician team. More

Giselle was very concerned or very receptive to my concerns and they also extended the oil change promotion so that I would qualify. I was very happy with the service and it went very quick fast and t concerns and they also extended the oil change promotion so that I would qualify. I was very happy with the service and it went very quick fast and the transportation was excellent More

Good costumers service from the front desk to the shuttle service ???????? Be back soon service ???????? Be back soon More

Great customer service, very accurate on vehicle time delivery. I would consider scheduling my future maintenance appointments with Jerry Chavez. delivery. I would consider scheduling my future maintenance appointments with Jerry Chavez. More

Polite Kyle is honest which I really appreciate. Thank you ?? I was starting to dread going back to toyota because I felt like I was always told I needed more than what I really needed for my car. A Thank you ?? I was starting to dread going back to toyota because I felt like I was always told I needed more than what I really needed for my car. And that made me nervous. But dealing with Kyle, I felt he was honest and integrity, which I really appreciated More

This is the 2nd car I have purchased for my daughter from Richard. He is always professional and is a consumer advocate in finding the right car and model for my daughter. Thanks again Richard Richard. He is always professional and is a consumer advocate in finding the right car and model for my daughter. Thanks again Richard More

Second car I bought for my daughter, very professional I would highly recommend Richard in the future for any of auto needs would highly recommend Richard in the future for any of auto needs More

Vehicles hood was left unlatched Sat waiting a long time after service was completed service wanted to sell me a new cabin filter that was not even inspected Just going by mileage I guess? I am an ex Toyo after service was completed service wanted to sell me a new cabin filter that was not even inspected Just going by mileage I guess? I am an ex Toyota mechanic and I would only recommend an air filter after an actual inspection. Other shops provide free brake inspection during a on lift style oil change. It’s something to do while oil is draining. For what the hourly rate is consumers would like to know the car is being properly once over visually, plus tire pressure checked. If you’re just making recommendations due to mileage the shop is just profit driven. More

Always pleasant and reliable. They're a trustworthy company. I never feel like I'm getting ripped off. They're a trustworthy company. I never feel like I'm getting ripped off. More