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Santa Cruz Toyota

Capitola, CA

4.4
1,812 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,812 reviews

October 21, 2026

Trustworthy, knowledgeable on what needs to be done, gets you in and out as quickly as possible More

by maxpeck831
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 21, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business! Our team enjoyed having you here, and we wish you many happy and safe miles.

October 20, 2026

I took Prius Prime in for regular service. We only use Santa Cruz Toyota for our maintenance. Danny was friendly and efficient, and I waited on site and mechanics were fast and efficient More

by mwwilmot
Recommend Dealer
Yes
Employees Worked With
Danny Camacho
Oct 21, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

October 20, 2026

Great sleuthing to find a very unpredictable persistent problem. Without a long background in oddball issues this may have gone on for a long time. More

by josephwarmstrong
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
Oct 21, 2026 -

Santa Cruz Toyota responded

Thank you for your business, Joseph! Our team enjoyed assisting you, and we look forward to your next visit.

October 20, 2026

Used Costco's auto purchasing program. Robin contacted me right away with the pricing information. Set up an appointment and it went well. Bought the car that day. More

by ntestani
Recommend Dealer
Yes
Employees Worked With
Robin Steinberg
Oct 20, 2026 -

Santa Cruz Toyota responded

Your note about how easily you could set up your appointment reflects our service team’s commitment to clear communication. We’re glad the service on your Toyota Crown Signia met your expectations, and your kind words about our service mean a lot to us.

October 20, 2026

Good Good service on time Friendly . Somewhat convient Can not think of other things for now More

by Mkutcher
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
Oct 20, 2026 -

Santa Cruz Toyota responded

Hearing that our service was on time and friendly means a lot to us. Lea appreciates your kind words and we hope our scheduling felt convenient for your RAV4 Hybrid.

October 20, 2026

Very pleasant experience with minimal waiting There was no high pressure for additional services Great experience More

by danerobbins
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Oct 20, 2026 -

Santa Cruz Toyota responded

We’re glad the service on your Toyota 4Runner involved minimal wait and no pressure for additional services. Thank you for the five-star rating!

October 19, 2026

The check-in process was a little slow but after that they performed exceptionally. Danny was my main contact and the team did what he committed too, his communication and courtesy was really great. More

by katebiagini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 19, 2026 -

Santa Cruz Toyota responded

Your remarks about clear communication and courtesy highlight how our service department strives to keep every customer informed and respected. We’re glad the service on your Toyota Crown Signia met your expectations after check-in, and hearing that our team delivered on every commitment means a great deal to us.

October 19, 2026

Good all around No No No This is annoying to demand word length Bye bye More

by davemackay55
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Oct 19, 2026 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! See you next time.

October 17, 2026

I was well taken care of from start to finish. Efficient, friendly, attentive, and more. More

by meglrdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2026 -

Santa Cruz Toyota responded

Knowing you felt supported every step of the way means a lot to our service team. We’re glad our attentive, friendly, and efficient care for your Lexus RX 350 met your expectations.

October 17, 2026

They were helpful, answered my questions, were courteous They were the best ever in my experience More

by revdeaconjoan
Recommend Dealer
Yes
Employees Worked With
Jacob Hunter
Oct 17, 2026 -

Santa Cruz Toyota responded

Hearing that this was the best service experience you’ve had means a lot to our team. We’re pleased we could answer your questions and provide courteous support during the service on your RAV4 Hybrid.

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