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Santa Cruz Toyota
Capitola, CA
1,641 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,641 reviews
September 09, 2026
I have been to Santa Cruz Toyota twice and both times the experience was exceptional. experience was exceptional. More
by nancykorach
Verified Customer
September 09, 2026
Fast and great service The fact the i can leave ny car early in the morning then i get a phone call with suggestions on repairs.then a couple hrs later my car its ready I give 5 out of 5 early in the morning then i get a phone call with suggestions on repairs.then a couple hrs later my car its ready I give 5 out of 5 More
by m-marcelino
September 09, 2026
Good experience, courteous and friendly Quick service and transparent communication about the service and everything is online and accessible unlike paper documents in other dealerships transparent communication about the service and everything is online and accessible unlike paper documents in other dealerships More
by aditya.newid
September 09, 2026
Mikel was one of the most wonderful and patient service person I have ever met with. He is an asset to Santa Cruz Toyota. person I have ever met with. He is an asset to Santa Cruz Toyota. More
by shirleyhennig
September 08, 2026
The dealership is always accommodating and very helpful. I haven't had a bad experience with anyone. I haven't had a bad experience with anyone. More
by Hullkit49
September 08, 2026
Service contact Lea was fantastic Refreshing after last few services at SC Toyota Next time we”ll request her. Car was done on time few services at SC Toyota Next time we”ll request her. Car was done on time More
by cmojaver
Employees Worked With
September 08, 2026
I had a broken down car towed there, it was $150 to assess, and we decided not to move forward with the repairs. They were very kind, and helped us push the car out to the tow truck. What was a difficu assess, and we decided not to move forward with the repairs. They were very kind, and helped us push the car out to the tow truck. What was a difficult day was made so much easier by friendly staff. More
by kristin.bradham
Employees Worked With
Mike
September 08, 2026
Seamless and efficient, even on a crowded day. Kyle is truly an asset to your organization. Kyle is truly an asset to your organization. More
by twilhelms55
